Overview Under the supervision and guidance of the Director, the Emergency Management Supervisor is responsible for supervising the Emergency Management program throughout Mercyhealth system. This position includes direct supervision of system Emergency Management Coordinators and contractors hired to complete emergency management work. The incumbent will assist the Director in the development, maintenance, and implementation of the emergency management program in line with all Joint Commission and ASPR Grant requirements (including all other grants). This position will also assist the Director in ensuring compliance with all local, state, and federal laws, regulations, and auditor guidelines. Responsibilities Essential Duties and Responsibilities Oversee hospitals annual reviews and updates of the Emergency Operations Plan, Hazard Vulnerability Analysis, 96 hour Sustainability Plan and Continuity of Operations Plan to ensure timeliness and effectiveness of response. • Provide guidance and expertise to Emergency Management Coordinators during plan development and ensure plan meets local, state, and federal guidelines • Conducts investigations, critiques, hot-washes, reviews, AARs, forms, and IAPs of emergency management events as needed (drills or actual events). • Direct supervision of Emergency Management Coordinators. Delegates tasks to support a system-wide Emergency Management Program. • Manages the development and implementation of a comprehensive emergency management training and exercise program that meets regulatory and grant requirements, community and organizational needs, and is supported by the HVA. • Manages and track progress through accurate and complete record keeping mechanisms. • Carry out department goals set by the Director, and sets partner goals and objectives in support of an effective Emergency Management Program. • Develops and participates in an on-call response program as needed for emergency management responses. • Conducts periodic reviews of all emergency management plans and appendices of / for stakeholders and assesses related response equipment to satisfy needs, maintain serviceability, and for compliance with regulatory standards and reports non-compliance and/or hazardous conditions to appropriate leadership and recommends remedial action and Incident Action Plans (IAP) as appropriate. • Oversees the maintenance of detailed emergency response plans, appendices, charts, incident command programs and training records. Keeps up-to-date on current federal, state, and local legislation, regulation changes, changes to code and manuals and maintains knowledge of current and emerging issues and trends in emergency preparedness and response. • Oversees the development and maintenance of the Emergency Preparedness Committees and completes annual reports for the Emergency Management needs of the Environment of Care Committee. Attends Environment of Care Safety Committee Meetings and other committees as directed. • Assists the Director in successful completion of all Joint Commission Emergency Management Chapter requirements to include reporting, planning, developing, and implementation, and participates as Joint Commission Emergency Management Chapter Champion. • Provide leadership and support for Incident Management Teams during emergencies. Assist with operation, activation, and staffing of the Emergency Operations Center (EOC). • Conducts strategic planning initiatives with stakeholders, addressing IAPs, AAR findings, current threats, partner needs, and project implementation. • Attends local, regional, and state emergency management focused meetings as a representative of Mercyhealth. • Attends emergency management training and events to assure continued knowledge and growth within emergency management trends, outlooks, and threat assessments. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience Bachelor’s degree or higher required; or minimum of 10 years relevant emergency management experience in lieu of educational requirement(s). • Knowledge of emergency management, strategic planning, and project management • Previous fire, EMS training preferred. • Knowledge in The Joint Commission Emergency Management chapter is preferred. • Completion of ICS 100, 200, 300, 400, 700, 800 coursework required. • Minimum of three (3) years supervisory experience. Certification and Licensure International Association of Emergency Managers Certified Emergency Manager required. Certified Healthcare Emergency Professional (CHEP) certification preferred, or similar. For those driving Mercyhealth vehicles: Maintain a valid driver’s license. Have and maintain an acceptable driving record per Mercyhealth’s HR.100 Fleet and Driver Safety policy. For those driving their personal vehicles: Maintain a valid driver’s license and reliable transportation with proof of vehicle insurance when requested. Have and maintain an acceptable driving record per Mercyhealth’s HR.100 Fleet and Driver Safety policy. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds and occasionally lift and/move over 100 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. These Special Physical Demands are considered Essential Job Functions of the position with or without accommodations. Level of Supervision Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements. Work is performed according to specific procedures and policies, but the incumbent must make decisions using independent judgement required in order to adapt to routine situations Supervises Directly supervises Emergency Management Coordinators. Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.