Job Overview:

This position provides for a collaborative environment between prehospital care providers and TriHealth hospital(s). The position enhances collaborative practice between prehospital and emergency care and a variety of TriHealth service lines (for example: cardiology, orthopedics, trauma, women's services as applicable) and provides outreach services to a multitude of prehospital care providers. These services include training for EMS and nursing personnel, marketing, advocacy, administrative, and other activities. The EMS coordinator is the primary liaison between hospital and prehospital personnel and provides two-way feedback. The EMS Coordinator assists TriHealth in developing and maintaining prehospital satisfaction assessment tools and improvement plans of action. This position will require excellent communication and problem solving skills. The individual in this position must exhibits creative problem solving skills and initiative in managing change while independently performing day to day task. This position will improve relationships and improve patient care at the local, state and national levels.

Job Requirements:

Bachelor's Degree in Healthcare
Basic Life Support for Healthcare Providers (BLS), and ACLS or PALS
Advanced knowledge of emergency/critical care and state level standards
3-4 years experience Emergency/Critical Care

Must also have Medic experience

Job Responsibilities:

Enhances community service through awareness of tertiary and ancillary care services through squad education. Attends pre-hospital meetings to continue to build relationsips with the Fire Chiefs, community leaders and public safety officers. 
Conducts team building within the areas of EMS, Emergency and Trauma, Cardiac, Surgical Services and Woman Services in order to provide and regulate seamless patient transfer from pre hospital to hospital environment. Acts as a resource person for ED and EMS personnel regarding patient care issues. 
Provides collaborative effort with county and community officials to enhance disaster preparedness. 
Conducts research and analysis of current and future EMS issues and trends to ensure quality medical servies. Assists in accomplishing established overall organizational goals through program manaagement, and quality assurance. 
Collaborates with applicable service line(s) to facilitate Quality Improvement initiatives. Works with Service lines regarding STEMI quality improvement and overall patient care quality improvement initiatives.
Provides on-site education for the EMS community in partnership with the major services lines (i.e., as needed, works in conjunction with the simulation center to provide advanced EMS training.)

Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Consistently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Consistently
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Rarely
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community