Who We Are  

 

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY 
  With the emergence of hybrid work and increased flexibility of corporate spaces, there is a need to ensure that emergency response procedures and protocols are effectively maintained. The Emergency Response Specialist will act as a key role in ensuring that procedures and protocols are maintained for a hybrid workforce by supporting the implementation of Emergency Response Plan and Procedures, as required by Occupational Health and Safety legislation across designated locations. The Emergency Response Specialist is responsible for developing, collecting, updating and maintaining site-specific emergency response plans, including providing oversight, coordinating with impacted stakeholders, retaining appropriate documentation, and coordinating or conducting training, as appropriate. In addition, the Emergency Response Specialist is responsible for supporting testing of plans, including drills, debriefs, and continuous improvement actions.
  KEY DUTIES & RESPONSIBILITIES 
  Program Execution  Support the implementation of the Emergency Response Plan and Procedures in designated facilities. In conjunction with Emergency Response Manager, perform quarterly review of Emergency Response Team Personnel, including record maintenance Coordinate with relevant stakeholders to identify Persons Requiring Assistance (PRA – individuals who have reduced mobility, a speech, hearing or visual impairment, or a cognitive limitation, regardless of whether these conditions are noticeable, temporary or permanent) and provide this information to the Building Warden and Security Lead. Provide building-specific emergency response / evacuation information (Alarms, Assembly Locations, Transition Floors, Emergency Exits, etc.) to impacted parties. Support communication downstream. Generate reports as required to support continuous improvement. Leverage existing service provider and/or systems to log and record emergency incidents as needed/required. Work with Facility Managers for incident resolution and follow-up. Travel to site as required / as needed in support of the program. Schedule meetings with client, landlord, and other stakeholders, as needed. Record Management  Ensure building-specific emergency and first-aid procedures, emergency contacts, designated building assembly points, and other HS policy requirements are posted on the floor Emergency Response Boards. Ensure the documentation of the Emergency Response Plans is available to all impacted parties. Maintain database of building-specific emergency and first-aid procedures, emergency contacts, designated building assembly points, and other HS policy requirements including periodic review and updates. Maintain the list of Persons Requiring Assistance - PRA and draft individual evacuation plans in partnership with impacted parties including the individual requiring assistance. Obtain the facility vulnerability assessment and determine relevant emergency response procedures for the site. Where locations are leased, obtain copies of the Landlord Emergency Response Plans and Procedures.  Develop and maintain the facility emergency response essential functions lists (emergency contacts, assigned Emergency Response Team members, first aid attendants, mutual aid agreements contacts, etc.) and alternates, based on occupancy data and tenant listing as provided by impacted parties. Conduct periodic building emergency contact verifications. In conjunction with annual drills, complete annual review and update all building emergency response documents (plans, procedures, guides, instructions, drawings, etc.). Take meeting minutes and submit agendas for all Stakeholder/Landlord meetings Compliance Management  Identify local emergency planning and response requirements. Document and maintain up-to-date building-specific emergency response instructions, lists, and inventories (e.g., guides, emergency response equipment and location, facility details, etc.) Ensure all inspection, testing, maintenance, and other required documentation and records are available to provide evidence to inspectors/auditors. Where inspection, testing, maintenance and other documentation are responsibility of other parties, make a reasonable effort to obtain relevant documentation at the required frequency. Maintain records at a frequency agreed upon by relevant stakeholders. Communication and Training  Coordinate specialized training (e.g., first aid, CPR, AED’s, and operation of emergency equipment, etc.), ensuring facility emergency response essential functions maintain certification. Keep records and training schedules. As appropriate, training may be organized and delivered by a third party. Attend specialized training as required (first aid, CPR, AEDs, and operation of emergency equipment, etc.) Option to LOB volunteers to attend. Coordinate with the landlord and other nearby organizations. Document mutual aid agreements to share emergency resources (e.g. support to be given by each party, methods for communications, activation of resources, assembly points approval, etc.) Upon receipt of confirmation of completed evacuation inform relevant stakeholders when impacted occupied areas have been cleared during an evacuation. Notify relevant stakeholders of the emergency and the specific response (e.g. evacuation, shelter in place, etc.), including maintaining communication as the event progresses. Schedule debriefing meetings with required attendees after an emergency. Work with relevant stakeholders and external resources as required to maintain an effective emergency response plan. Conduct meetings including developing meeting collateral, taking minutes and actions and following up on open action items as required. EXPERIENCE REQUIREMENTS Formal education in Emergency Management, Environmental Sciences, Occupational Health and Safety, Risk Management, Facility Management or another related field is considered an asset. 1 to 3 years of emergency management experience, including development and coordination of plans involving numerous stakeholders AND/OR facility management experience. Knowledge of regulatory requirements for emergency response and occupational health and safety at the federal, provincial and municipal levels. Strong organizational skills and attention to detail. Strong program development and execution skills. Ability to build and maintain strong relationships with internal and external stakeholders, including client representatives at the senior to executive management level. Ability to investigate and resolve incidents, conduct root cause analysis, and identify and implement appropriate corrective and preventive measures. Effective written communication skills. Knowledge of Facility Management operations. Experience delivering emergency response, and health, safety and environment-related training. Ability to apply regulatory background and knowledge across various work streams. Ability to work in a cross-functional matrix environment. Travel as required. Bilingual French/English is considered an asset. License and/or Professional Accreditations None required BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that considers the applicant’s accessibility needs due to disability.