Under general supervision, performs operational tasks related to the admission of inpatients and outpatients coming to the Emergency Department of GBMC. Ability to multitask in fast paced atmosphere while maintaining GBMC values for initial customer service contact.    Escort patients as necessary to ED from general waiting room and to radiological areas when necessary.  Replenishes clinical supplies, ensures that supply levels meet the expectation of the department as needed  and checks clinical carts and other care items as assigned.   General participation in promoting efficient flow of multi-unit environment. 
Under general supervision of the RN or MD, provides clinical/clerical/supply support to unit staff in the care of patients and families.

Education:

High school or GED. Graduate from an accredited Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic program.

Licensures:

Emergency Medical Technician (EMT), Cardiac Rescue Technician (CRT), or Paramedic. Current and valid CPR Certification.  

Experience:

Minimum of at least (2) years’ experience in the Emergency/Pediatric Technician role or related field.

Skills:

Thorough knowledge and understanding of the defined triage criteria, including all levels of care and complaints treated within urgent care versus emergent care.  Skill in customer service techniques.Skill in using computers.Skill in data analysis to gather and update statistics, logs, records and reports.Ability to multi-task and prioritize. Courteous and compassionate interpersonal skills necessary to interact with patients, visitors, physicians, and other staff.Skill in problem solving.Ability to anticipate and prioritize needs of patients and staff and multitask in stressful situations autonomously.Skill in using computers.Thorough knowledge of role expectations and scope of practice.Ability to partner with RN/MD staff. Knowledge in medical terminology.Ability to precept others

Physical Requirements:

Ability to walk and stand up to ninety percent (90%) of work time and ability to lift and position patients.

Working Conditions:

Normal patient care environment. May have exposure to excessive noise, dust, temperature, and the like. Clinical environment with potential for rapid change.  Varied levels of stress with exposure to unpleasant conditions.

Principle Duties & Responsibilities:

Completes required elements of triage documentation to include vital signs, venous access, phlebotomy, and oxygen placement under the direction of the RN and according to triage guidelines in place.Completes repeat vital signs and pain documentation for patients in waiting area and Main ED as per instruction of RN.Maintains patient flow as directed.Communicates plan of care related to ED process with patient and family.Assists with cleaning ED rooms.Reports abnormal vitals to RNs.

Principal Duties and Responsibilities under the supervision of the RN/MD

Testing/Treating

Performs blood glucose testing, and reports abnormal results to RN/MD. Draws peripheral blood and insertion of Peripheral Intravenous Catheters under direction of RN/MD. Records in EHR. Documents procedures in EHR.Completes EKG's as necessary and reports results to RN/MD as well as transmission.  Follows the basic process for submission/requisition of lab specimens. Appropriately labels specimens for Laboratory testing at bedside.Performs oral suctioning using Yankuer and empty drainage.Drops off and picks up specimens at Blood Bank as necessary.Assists with transfer of patients or assist with ambulatory patients.Places patients on monitor as directed, responds to monitor alarms.Obtains vital signs and pain level as directed by the RN and reports all abnormal results to the RN/MD.Sets up laceration (sterile trays)Performs purposeful rounding using AIDET process.Assists with transporting of patients, under direction/and or supervision of registered nurse, including emergency situations.Stocks patient's rooms and treatment centers with appropriate supplies.Provides family and patient support.Performs post mortempostmortem care as necessary.Performs inventory and completes clothing sheet for all crisis patients and admissions.Cleans, sanitizes, and prepares exam rooms/equipment for next patient.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.