Emergency Services Dispatcher
V2X
Overview
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism
Responsibilities
+ Emergency communication system dispatcher, receives emergency calls (police, fire, medical, hazmat, rescue, etc.) via telephone, TDD, radio, fire alarm system, computerized alarm system and face-to-face
+ Dispatches firefighting apparatus, ambulances, rescue equip. first aid services, & police to situations within camp boundaries.
+ Operates radio equipment in accordance with Federal Communication Commission (FCC) regulations/local emergency procedures.
+ Maintains logs of calls.
+ Answers/screens all 911 emergency calls/personal telephone inquiries.
+ Performs routine administrative/clerical duties.
+ Maintains office files, compiles statistical data reports, charts, etc.
+ Receives, sorts, routes incoming mail/correspondence and distributes.
+ Uses standard computer programs/procedures to input or retrieve data.
MATERIAL & EQUIPMENT DIRECTLY USED:
Office equipment, Computer software, telephone, radio, etc.
WORKING ENVIRONMENT:
Works in a general office environment, may be required to work an uncommon tour of duty including nights, weekends and holidays.
PHYSICAL ACTIVITIES:
Work may require continuous sitting, walking, and standing. Eye strain and repetitive motion involved during peak periods of data entry
Qualifications
Program Specific Requirements:
+ Must be US Citizen and eligible to obtainTier 3 Secret Clearance
+ Certified Telecommunications I&II
+ Certified hazardous material awareness
+ Certified Emergency Medical Dispatcher
+ Experience working with fire, medical, and military terminology.
+ Understanding of affecting emergency plans, SOPs and mutual aid agreements.
+ Able to independently determine which processes, procedures and methods to use to effectively dispatch emergency
+ response personnel and vehicles to scenes of emergency/incidents.
+ Experienced with emergency dispatching.
Clearance required; Secret Security clearance
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