Employee Benefits Consultant - Edinburgh/Glasgow

Mercer Marsh Benefits ™ (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

We are on the look-out for enthusiastic and dedicated individuals to join our Employee Benefits team as a Client Account Manager. This part of our successful business is responsible for advising SME clients on all aspects of the insured benefits relating to, Private Medical Insurance, Group Risk (Life, Income Protection, Critical Illness) as well as their overall employee benefits and wellbeing package, including, but not limited to, cycle to work schemes, electric vehicles and occupational health.

This is a fantastic opportunity for someone with a strong client service and sales background looking to continue their career with a world leading professional services company.

What can you expect?

You will deliver outstanding service to your clients in a timely manner in line with MMB’s target operating model.

Engage in complex and dynamic client portfolio management, renewing and reviewing schemes, and writing new business.

Work with a diverse range of clients and industries, providing innovative employee benefits solutions.

Contribute to the growth and success of a large global firm, making a meaningful impact on your clients.

What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office with a blend of office and home days.

Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical insurance, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy/sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

Access to ongoing training and development to enhance your knowledge and skills.

Collaborate with a team of experienced professionals, learning from their expertise and gaining valuable insights.

We will rely on you to:

Manage a portfolio of clients, develop and maintain strong relationships, acting as their trusted advisor and providing expert guidance on employee benefits solutions based on their specific needs.

Oversee the renewal and review process, conducting comprehensive reviews of existing benefits packages to identify areas for enhancement.

Collaborate and build relationships with insurance partners to negotiate favourable terms and conditions for clients.

Proactively identify and pursue new business opportunities within your own portfolio. Work closely with other areas of the business to source leads and generate new business.

Stay up-to-date with industry trends, market developments, and regulatory changes related to employee benefits.

Develop a deep understanding of the wide range of products offered, including group risk, healthcare, and various wellbeing and client support options.

What you need to have:

Previous client service and sales experience within a professional office setting, with a track record of meeting and exceeding key performance indicators

Excellent interpersonal and communication skills to build and maintain strong relationships with clients, experience in managing client expectations, resolving issues, and ensuring high levels of client satisfaction.

Excellent working knowledge of Microsoft Office suite, including Microsoft Dynamics

Proven ability to work independently, and as a team player, establishing good rapport with both clients and colleagues.

Excellent time management and planning/organisational skills, ability to work independently on your own portfolio of clients

What makes you stand out?

Previous Employee Benefits experience

Group Risk and/or Healthcare product knowledge

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 colleagues are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.