Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Description

In this role you are the first point of contact for our national and international pharmaceutical customers with whom you are able to build and maintain a good and professional relationship. You manage the order process, coordinate incoming shipments and outgoing order flow.

Your most important tasks as a Customer Service Employee are:

 

To serve as the first point of contact for our customersManaging the in- and outbound flowsSolving issues within the logistical processCoordinate urgent shipmentsGather and maintain the data for the KPI’s

Register and follow up on deviations and complaints.

 

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The Successful Applicant
 

Minimum MBO 4 / HBO working and thinking levelGood social and communicative skillsGood level of English (C1+). Knowledge of the Dutch language beneficial in the roleKnowledge of Microsoft Office applications (Outlook, Excel and Word)Ambition to improve internal processesAvailable for 40 hours per weekDetail oriented and a pro-active approach

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: Alliance Healthcare Management Services (Nederland) BV

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned