Employee Engagement Analyst Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4726571) Apply  Employee Engagement Analyst Salary $62,608.00 - $97,032.00 Annually Location Durham, NC Job Type Full time with benefits Remote Employment Flexible/Hybrid Job Number 24-05176 Department Human Resources Opening Date 12/03/2024 Closing Date 1/28/2025 11:59 PM Eastern + Description + Benefits + Questions Position Description Work. Serve. Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $62,608 to $82,000 Work Days/Hours: 8:00am - 5:00pm The City of Durham's Human Resources Department (http://durhamnc.gov/722/Human-Resources) is an accomplished, diverse, energetic team embracing and inspiring the joy of public service. We aggressively challenge assumptions of what is possible, moving towards a future that is more just, productive and rewarding for all employees. Join us if you're ready to share your talents, learn new skills and build relationships in service to the City of Durham! Under the general supervision of the assigned manager, the Employee Engagement Analyst will support the organization’s efforts to foster a positive workplace culture by analyzing engagement data, tracking key performance indicators (KPIs), and developing strategies to enhance employee satisfaction and retention. This role is integral in helping the organization understand the factors driving engagement, providing insights to improve workplace morale, and delivering/supporting initiatives that build a culture of engagement, collaboration, and productivity. Duties/Responsibilities Data Collection & Analysis + Gather, organize, and analyze data from employee engagement surveys, exit interviews, focus groups, and other feedback sources. + Develop and maintain dashboards and reports to communicate employee engagement trends and sentiment insights. + Track and report on KPIs related to employee engagement, including turnover rates and productivity levels. Survey Design & Administration + Design and implement pulse surveys, ensuring questions are aligned with organizational goals. + Facilitate and coordinate the annual employee engagement survey process. Assist with the development of departmental action plans. + Analyze survey results and work with cross-functional teams to identify areas of improvement based on feedback. Insight Generation & Reporting + Generate actionable insights from data analysis, identifying trends, patterns, and areas for improvement within the workforce. + Provide regular reports and presentations to HR leadership and senior management, highlighting key findings and recommendations. Program Support & Implementation + Assist in the planning and executing of engagement initiatives, including recognition programs, engagement, team-building events, and training sessions. + Partner with internal teams to promote initiatives that support employee satisfaction, productivity, and professional growth. Stakeholder Collaboration + Work closely with department directors to align engagement strategies with organizational objectives. + Act as a point of contact for employees, providing support and gathering feedback on engagement programs and organizational development initiatives. Performs other related job duties as assigned. Knowledge, Skills, and Abilities + Maintain confidentiality on work-related issues and City information. + May be required to respond after hours, including holidays and weekends, in the event of a function or departmental or City-wide emergency. + Strong analytical skills, with the ability to interpret data and create actionable recommendations. + Excellent communication and interpersonal skills for effectively presenting insights and working collaboratively. + Knowledge of HR practices and understanding of employee engagement principles. + Knowledge of organizational development strategies and initiatives. + Ability to effectively communicate both orally and in writing to groups and individuals. Minimum Qualifications & Experience + A bachelor’s degree in human resources, business administration, organizational psychology, or a related field is required. + One (1) year of proficient experience in HR analytics, employee engagement, or a similar role. Additional Preferred Skills + Master’s degree in a related field. + Experience with employee engagement frameworks (e.g., Gallup Q12, eNPS). + Familiarity with change management principles and organizational development. + Certification in data analytics or HR (e.g., SHRM-CP, PHR) is a plus. Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + Doctoral Degree (PhD, Juris Doctorate) 04 How many years of related experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years related experience + 3 years but less than 5 years related experience + 5 or more years related experience 05 Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire). + I have a valid, unrestricted NC driver's license. + I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days. + I do not have a valid, unrestricted driver's license. Required Question