Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Employee Health & Benefits Assistant Account Manager at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to the Nashville or Chattanooga office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As a Assistant Account Manager  you will:

Ensure outstanding customer service is provided to clients, both directly and by other members of the production teamCommunicate closely with Producers and act as key liaison with clients to assess needs and provide solutionsOversee, facilitate or execute new/renewal marketing processDesign detailed analyses and presentations for prospect/client meetingsDevelop educational materials including Benefit Enrollment GuidesReview SPD’s and agreements/contracts for accuracyAssist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.Handle any claim resolutions and plan administration problemsFiling, file set-up, file maintenance in Agency Management and Imaging SystemAssist with gathering appropriate client information for marketing and implementing new and renewal businessAssist with creating spreadsheets and presentations for prospect/renewal meetingsAssist with preparation of enrollment guides/packets for on-site enrollment meetingsAssist with the preparation of applicationsAssist with routine plan administration, e.g., new enrollees, changes and terminationsAssist with any claim and plan administration problems / issuesFiling, file set-up, file maintenance in Agency Management and Imaging SystemsBasic correspondence with clients and companies, once Agent License is obtainedAssist team with general administrative and other responsibilities as needed

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Previous insurance industry experience in a brokerage or agency environmentAble to research and analyze problems independentlyExcellent presentation, written, communication, and customer service skillsProficient with Microsoft Word, Excel, Power Point, and OutlookAbility to learn Agency Management and Imaging SystemsLife and Health Agents License or obtain within 90 daysA shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

Medical, dental and vision insurance401K and company match programCompany-paid life and disabilityGenerous paid time off programsEmployee assistance program (EAP)Volunteer paid time off (VTO)Career mobilityEmployee networking groupsTuition reimbursement and professional development opportunitiesCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.instagram.com/lifeatmma/https://www.facebook.com/LifeatMMAhttps://twitter.com/marsh_mmahttps://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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