Provide complex administrative support to the Employee Health Services department for leave management and workers compensation. Manage, monitor and process FMLA, ADA accommodations and maintains dashboards for injuries. Coordinates information for third-party administrators (TPA's) and complies with all OSHA reporting guidelines for injured workers.

Education

Associates degree preferred

Experience

Three years’ experience (Additional education beyond high school may be substituted for experience).

Knowledge, Skills and Abilities

General knowledge of and skill in the practical application of office practices, procedures, and equipment; of business English, spelling, punctuation, grammar and arithmetic.General knowledge of OSHA guidelines for Workplace Safety.Advanced skill in composing correspondence; skill in using a variety of office software applications such as MS Word, MS Excel, MS PowerPoint, and database applications to produce documents.Skill in understanding and following oral and written instructions, an in communicating effectively and professionally both orally and in writing.Skill in planning, organizing, prioritizing, and executing multiple and continuing assignments with general instructions.Skill in proofing correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation.Skill in performing basic arithmetic calculations.Ability to type quickly and accurately.Working knowledge of FMLA laws, regulations and program administration.General knowledge of ADA accommodations.General knowledge of fitness-for-duty.General knowledge of EAP cases and referrals.Ability to perform fit-testing and on-site urine drug screening.Extensive knowledge of workers’ compensation laws, regulations, and program management.Extensive knowledge of Employee Health Services operations.Ability to successfully work in an interdisciplinary work environment

Licensures, Certifications

Certified Leave Management Specialist (CLMS) within 1 year

Physical Requirements

Ability to sit, stand, and walk.Ability to concentrate and pay close attention to detail for up to seventy percent of work time in resolving employees’ health care problems in sometimes stressful situations, doing annual screenings and pre placement examinations.On occasion may have to lift, push or pull  up to 50lbs.

Working Conditions

Normal office environment requiring walking, sitting and standing.

Principal Duties and Responsibilities

Maintains a seamless process of FMLA administration for the entire GBMC health system: point of contact for requests, assessment of approval/denial, expiration notification, maintenance of records, communications/notices, resolution of acute problems/challenges, recertification/second opinions, ethical guidance.Acts as a general system resource and administrative guide for questions about FMLA, General Leave (GLOA), Disability, and ADA Accommodation requests; and develops ongoing training for health system leadership on leave.Accurately maintains records for DA Accommodations requests.  (manages temporary parking assignments due to medical conditions as part of accommodation requests)Maintains current knowledge of FMLA laws and regulations and adheres to all Federal and State guidelines.  Additionally, maintains working knowledge of ADA, HIPAA, and other laws and regulations affecting leave, accommodations, and privacy.Maintains medical leave reports, including usage, for FMLA and other types of medical leave.Document and maintain confidential records in Employee Health Services.Maintain partnership with HR teams and department leadership.Supports health system management of workers compensation:  TPA/SISCO liaison and primary adjuster contact, co-facilitates meetings with TPA, prepares and reviews workers’ compensation reports and workers’ compensation financials with EHS Director and HR VP, maintains state and federal reporting requirements, provides input for legal strategies, facilitates workers’ compensation information collection (RCAs and database), RCA analysis (benchmarking and reporting), actively participates on the needlestick prevention taskforce, manages straight-forward bloodborne pathogen follow-up.Provides general support for Employee Health Services operations:  policies, procedures, standard work/processes, metrics, dashboards, spreadsheets.Triage telephone calls and in person visitors to determine level of service needed. Provide assistance for routine matters such as processing return to work notes and ensure timely and confidential customer focused service. Answer a variety of inquiries following departmental procedures.Actively participate in multidisciplinary hospital wide committees.Screens telephone calls and visitors for nursing triage, taking care of routine matters, and ensuring timely and confidential customer-focused service.  Answer inquiries following instructions and departmental procedures.Types and formats a variety of documents such as letters, memoranda, reports, presentations, meeting minutes, and forms from a rough draft, using a variety of software applications; proofreads work for typographical errors, spelling, grammar, and punctuation.  Composes correspondence as assigned and independently prepares recurring correspondence.Maintain administrative aspects of employee incident management processes.Maintains the organization of the employee incident record keeping systems, and enters, updates, and retrieves information stored in files and databases.Gathers materials, obtains documents and background information, and assists in development and preparation of a variety of confidential, specialized, and/or recurring reports and other purposes in accordance with specific instructions.Superuser for Leave Management in Workday.Coordinates specific office operations such as daily workflow, inventory and supplies, equipment repairs and maintenance, customer service problem resolution, and scheduling of staff.Coordinates and/or maintains policy manuals and applicable resource materials for department/unit, using electronic, web-based, or manual tools and resources.Coordinates among hospital managers, with investigations and Root Cause Analysis processes.Prepares/reviews safety reports, trend injury statistics, and analyzes accident and illness statistics.Coordinates communication with disabled employees missing time from work.Participates in workplace safety initiatives.Ensures that OSHA and other state and federal required documentation and reporting requirements are maintained.Other duties as assigned.

All roles must demonstrate GBMC Values

GBMC ValuesValue Description

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficiently

Pay Range

$25.88 - $42.44

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.