Imagine starting each day surrounded by breathtaking mountain views in a community driven by adventure and genuine connections. As the Employee Housing Manager at Sun Peaks, you’ll do more than manage staff housing properties; you’ll create a welcoming home for the vibrant team members who make our resort extraordinary.

In this dynamic role, you’ll play a crucial part in the employee experience, ensuring staff feel valued, comfortable, and supported. Through efficient housing operations, engaging resident events, and exceptional service, you’ll foster an environment where employees can thrive and deliver world-class guest experiences while embracing all that Sun Peaks has to offer.

Compensation Information:

$55,000.00

Physical Requirement:

Sedentary: Work activities involve handling loads up to 5 kg, predominately in an indoor setting.

This job position requires physical presence at the designated location.

Accountabilities:

Property Management: Maintain bed allocations, conduct room inspections, and coordinate with maintenance and housekeeping teams for timely repairs and cleanliness. Resident Relations: Act as the primary contact for all residents, handling inquiries, conflict resolution, and ensuring adherence to housing rules and policies. Onboarding and Move-In Support: Conduct move-ins, manage housing accounts, and ensure all paperwork is accurately completed. Housekeeping & Maintenance: Assist in cleaning units, setting up rooms, replacing furniture, and coordinating work orders. Event Planning: Organize resident events to foster a sense of community and assist with seasonal housing activities. Administrative Duties: Maintain accurate records, communicate with hiring managers about housing allocations, and field inquiries about housing availability.

Ideal Candidate:

5+ years of experience in property management, residential operations, or a related field. Background in maintenance, custodial services, and all aspects of property and building management. A level of financial acumen and ability to budget, forecast, and interpret financial statements Bachelor’s degree in business, finance, real estate management, or equivalent professional experience. Skilled in managing data, analyzing trends, and making informed decisions based on insights. Experience with RDP or other housing management software is preferred. Creative mindset, with a passion for implementing new initiatives and developing supporting SOP documentation. Strong written and verbal communication skills, capable of fostering a fun and engaging atmosphere while maintaining professionalism. Proven ability to build and motivate teams at all employee levels. Ability to align stakeholders with a shared vision and make timely recommendations informed by data and insights. In-depth knowledge of Sun Peaks Resort, the town, surrounding areas, and local attractions an asset. Strong proficiency in English, with additional language skills considered an asset. Valid BC driver’s license.

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

The perks and benefits you’ll get to enjoy:

Winter/Summer Season Lift, Trail and Golf passes Initial entitlement to three weeks of paid vacation Benefits plan and additional wellness components, including Health Spending Account and EFAP Participation in our RRSP and matching DPSP programs Company supported training and professional development opportunities Dining discounts within our hotel & Resort-owned outlets Retail discounts in our Resort-owned outlets Friends and family rates at the Sun Peaks Grand Hotel Reciprocal programs with partnering ski areas & hotels Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.