**Primary City/State:** Phoenix, Arizona **Department Name:** Human Resources-Hosp **Work Shift:** Day **Job Category:** Human Resources Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you. Becker’s Healthcare recently honored Banner as one of 150 top places to work in health care for 2024, we are proud to offer our team members many career and lifestyle choices throughout our network of facilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you. This role is onsite Monday - Friday 8-5. In this position you will will function in a somewhat administrative function for the employee relations team. You will schedule training, take investigation intakes from leaders or team members to hand over to the ERBP for follow up and completion, will also be trained in policies in order to advise and review attendance and compliance corrective actions prior to leader giving them to their team member. Overtime would have a small book of business to support as their ER Partner. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics. POSITION SUMMARY This position is an entry level role that performs the general day to day activities of employee relations. The core functions described are typically lower in complexity and are performed with close oversight by leader, Employee Relations Consultant (ERC), and Employee Relations Center of Excellence. This role may also support a smaller service line or area as compared to an ERC. Investigates and resolves employee relations concerns impacting the work environment. Role provides multiple facility leaders and Human Resources Consultants with counsel and support in employee relations investigations to include compliance with equal employment opportunity, affirmative action, training and development, and compliance with State and the Joint Commission human resources standards. CORE FUNCTIONS 1. Assesses situations and environments affecting employee relations, and provides leaders with advice and recommended courses of action based on operating guidelines, policies, guidance from leader, and applicable federal and state laws. 2. Reviews and analyzes facility team members and operational statistics on HR compliance related concerns, complaint investigations, external charges, comply line trends, turnover, and team member engagement to identify trends, activities, and potential issues within each department. 3. Provides timely assistance in addressing leader/team member requests or complaints, and keeps involved parties informed about status. Role requires recording and trending of data to aid in formulating conclusions. 4. Maintains required documentation within case management system; including intake and investigative notes, supporting documents and final reports. Inputs all complaints and investigation resolution into assigned spreadsheet. 5. Acts as a resource to staff and leaders in the area of employment practices related to Human Resources regulations such as EEO, Affirmative Action, ADA, etc. 6. Develops training for leaders, Human Resources staff and team members to ensure consistency and compliance within regulatory requirements and related policies and procedures. Partners with other system functions for consistent delivery of training. 7. Stays abreast of activities in other areas of Human Resources and positively and reliably represents all of HR to facility staff and leaders. Appropriately conveys concerns and issues to stakeholders. 8. Collaborates with all HR teams to enhance and facilitate performance improvement, maintain effective communication between all areas of HR and entity operations and to develop and implement system, region, entity and department level goals and objectives. 9. Interacts with all levels of leadership and team members, often relaying highly sensitive messages, coaching and counseling leaders in appropriate application of programs and policies, and dealing with highly complex, and sometimes emotional situations. MINIMUM QUALIFICATIONS Must possess a knowledge of business or human resources as normally obtained through the completion of a bachelor’s degree in business, finance/accounting, human resources or related field. Ability to exercise good judgment and be sensitive to team member needs while balancing the goals of the company. Strong, verbal, written and analytical and interpersonal skills Attention to detail, strong organizational skills, ability to prioritize and work independently, critical thinking skills. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. **EEO Statement:** EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo) Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy) EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability