Position Summary: 
Under direct supervision of the Employee Relations Manager, is responsible for coordinating and assisting in the development and implementation of policies, programs and procedures directly and indirectly related to Employee Relations. Assists with the administration of the drug-free workplace drug testing program, including record keeping and provider relations. Extensive interaction with departmental supervisors, managers, team members and public is required.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
•    Assists with development and administration of progressive discipline policy and procedures.
•    Works with Employee Relations Manager to document performance and/or disciplinary issues.
•    Assists with preparation and coordination of training classes related to policies & procedures, Human Resources, or Employee Relations leadership.
•    Assists with the planning and implementation of team member engagement initiatives for the Enterprise, including special occasion and recognition events. 
•    Tracks all complaints and concerns brought forth by team members or management. 
•    Tracks all grievances, maintains grievance reports and coordinates grievance hearings.
•    Maintains Employee Assistance Program (EAP) reports and assists with implementation of 2nd Chance program.
•    Documents all involuntary terminations consistent with Enterprise policies and procedures.
•    Maintains a tracking system for all terminations, exit surveys, grievances, unemployment claims, Employee Relations investigations and team member complaints.
•    Maintains records of all personnel policies and procedures.
•    Assists with preparation and responses to unemployment requests and tracks all unemployment appeal hearing documents.
•    Assists with investigations and preparation of final reports.
•    Under direction of the Employee Relations Manager, prepares reports, emails and other correspondence.
•    Communicates with the Employee Relations Manager on an on-going basis regarding all employee relations activities.
•    Performs administrative functions/duties as required to support Employee Relations program.
•    Maintains a high level of confidentiality.
•    Performs other duties as assigned.