**Overview** The **Human Resources Directorate** at PNNL is on a journey to strengthen and support the PNNL culture to deliver on mission. Human Resources supports mission by focusing on the following foundational pillars: 1) the whole PNNLer, 2) WE culture, 3) next-level leadership, and 4) learning and career pathways. PNNL is seeking an extraordinary individual to be an **Employee Relations Consultant** (ERC). Working within the Human Resources organization of the Pacific Northwest National Laboratory, the ERC plays a critical role in fostering a positive and compliant workplace by addressing and resolving employee concerns related to misconduct, performance, and workplace behavior. This role requires exceptional communication skills, with the ability to deliver high-quality written communications that concisely articulate information, solutions, and recommendations. The consultant manages investigations, provides performance coaching, and partners with leaders to ensure fair and consistent application of policies, all while maintaining strict confidentiality. The ERC demonstrates strong adaptability, judgment, and decision-making under time constraints, excelling in crisis management situations. They must be action-oriented and passionate about executing on big ideas. Leveraging advanced technology and data analytics, they identify workplace trends, address systemic issues, and design proactive strategies to mitigate risks and improve employee relations. The ERC will coach managers to enhance their people-leadership capabilities to cultivate a positive employee experience and foster an inclusive environment where everyone can thrive. We prefer a candidate who can be **onsite** or work a hybrid schedule at our Richland campus, but we will consider applicants who are virtual. **Responsibilities** + Manage and respond timely to workplace concerns (e.g., misconduct, unfair treatment, harassment, poor performance, etc.) through comprehensive review, fact-finding, investigation, documentation, policy interpretation, and articulation. + Lead dispute resolution processes and provide performance-related coaching to foster a positive and compliant work environment. + Consult with staff and leaders on employee relations matters (e.g. expectation setting, performance improvement plans, progressive discipline) ensuring alignment with organizational goals, policies, etc. + Collect, organize, and analyze qualitative and quantitative data related to employee relations cases, including complaints, grievances, and workplace trends. + Proactively identify patterns and root causes of workplace issues by examining data from relevant sources such as employee interviews, surveys, performance metrics, and turnover rates. + Develop insights and recommendations to address systemic issues and improve employee relations strategies. + Prepare regular reports on investigation outcomes, workplace trends, and risk areas for HR leadership and other appropriate senior management. + Leverage data analytics tools and software to monitor employee relations metrics, such as complaint type and frequency, policy violation trends etc. + Partner with HR leadership to design and implement proactive measures to mitigate future risks identified through data analysis. + Collaborate closely with HR Strategic Partners, Legal, staff, and line managers to gather and assess key information to make informed recommendations. + Proactively engage with managers to assist in mitigating risk and enhancing the employee experience (including training). + Remain informed of legal updates and best practices, ensuring efforts not only resolve current issues, but also drive forward-looking, solution-focused strategies that meet the evolving needs of the workforce. + Conduct and manage investigations involving allegations of suspected misconduct, compliance with applicable laws, rules, regulations, and corporate policies. + Independently manage assigned casework, bringing investigations to closure rapidly and definitively. + Partner with Employee Concerns Program Manager/Senior Investigator in analysis and revision of people programs, policies, and practices to sustain a positive work environment. + Earn trust and safeguard the goodwill of our employees by ensuring fair, respectful, and consistent treatment of employees in accordance with PNNL values and culture. + Communicate effectively through various mediums with the ability to produce expedited, high-quality written communications that concisely articulates information, solutions, and recommendations. + Highly flexible and adaptable to changing structures and priorities; ability to perform at a high-level during crisis management situations, exercising strong judgment and decision-making under time constraints. + Demonstrated ability to work with technology and ability to leverage new technology and tools to improve the employee relations function and overall employee experience. + High personal performance standards, the desire and ability to continuously learn, and an orientation for results. + Ability to maintain confidentiality. **Qualifications** Minimum Qualifications: + BS/BA and 7 years of relevant experience -OR- + MS/MA or higher and 5 years of relevant experience Preferred Qualifications: + Professional license and/or certification preferred. + Demonstrated experience working in the HR profession not exclusive to employee relations. + Desired foundational competencies could include expertise in anti-harassment and anti-discrimination requirements, HR policy design and implementation, compensation and salary determination, strategic initiatives, and increasingly responsible HR generalist responsibilities. + Extensive public speaking and training (i.e., design and delivery) skills. + Experience building and launching programs that measurably impact positive engagement and ideal employee experiences. **Hazardous Working Conditions/Environment** Not Applicable. **Testing Designated Position** This is not a Testing Designated Position (TDP). **About PNNL** Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. **Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity** Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment. Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov . **Drug Free Workplace** PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. **HSPD-12 PIV Credential Requirement** In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. **Mandatory Requirements** Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. **Rockstar Rewards** Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave**, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan* and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. **Once eligibility requirements are met Click Here For Rockstar Rewards (https://careers.pnnl.gov/rockstar-rewards) **Notice to Applicants** PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual’s relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. **Minimum Salary** USD $115,400.00/Yr. **Maximum Salary** USD $178,700.00/Yr.