Description This position requires an individual who has significant employee and labor relations experience, deep subject matter knowledge, and strong communication and interpersonal skills that enables the individual to work successfully on a broad spectrum of employee and labor relations issues and projects. The position supports Amazon’s corporate businesses. Key job responsibilities The individual will work as a project manager on proactive programs that improve the employee experience. The individual, for example, will work proactively to: • Partner with people managers and HR teams to create and sustain positive ER initiatives and best practices • Design and conduct multiple positive labor relations trainings and communications in partnership with Employment/Labor Legal teams • Design, collect, and analyze multiple levels of employee sentiment • Partner to engage in continuous improvement in communication mediums and practices • Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive ER. The individual also will work reactively on critical ER issues that are crisis-oriented and escalations from business leadership and/or HR. These matters are ones that typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position. This position reports to the Principal, Employee Relations and is a full-time position that may require significant travel, up to 40% of the time over the course of the year to the various Amazon locations. A day in the life The individual also will work reactively on critical ER issues that are crisis-oriented and escalations from business leadership and/or HR. These matters are ones that typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position. This position reports to the Principal, Employee Relations and is a full-time position that may require significant travel, up to 40% of the time over the course of the year to the various Amazon locations. Basic Qualifications • Seven years direct experience in labor relations or labor law • Bachelor’s degree • Experience in designing and delivering successful training programs • Technically proficient in MS Word, Excel, Access, & PowerPoint, with ability to become proficient with HTML Preferred Qualifications • Advanced degree, JD, or other specialized training in labor/employee relations • Solid understanding of federal and state employment & labor laws, with some exposure to LATAM and/or Canadian labor laws • Outstanding written communication skills and the ability to independently develop effective executive level messaging, reports and presentations • Strong interpersonal and persuasion skills, enabling the individual to establish productive partnerships and work collaboratively across multiple management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed and culturally diverse organization • Experience working with quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems • Proven problem solving and analytical skills in a highly ambiguous environment with the capacity to work autonomously to simultaneously manage competing priorities • Ability to handle confidential and sensitive information with extreme discretion Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,600/year in our lowest geographic market up to $189,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.