Employee Relations Specialist Print (https://www.governmentjobs.com/careers/gwinnett/jobs/newprint/4646827) Apply  Employee Relations Specialist Salary $60,570.00 - $70,413.00 Annually Location Gwinnett Justice & Administration Center, GA Job Type Full-Time Merit Job Number 24-02604 Department Department of Human Resources Opening Date 09/06/2024 Closing Date 9/20/2024 11:59 PM Eastern FLSA Exempt + Description + Benefits + Questions Class Summary As part of a newly established team within the Human Resources department, the Employee Relations Specialist is responsible for managing employee relations inquiries and investigations within the County. This includes handling employee grievances and investigations, ADA reasonable accommodations requests and the interactive process, mediating conflicts between employees and/or management, delivering training on performance management and unlawful harassment, and resolving complex issues within departments. This role will have the unique opportunity to shape the sections future, contribute to the development of best practices and play a vital role in enhancing employee engagement and retention across the organization. Essential Duties + Meeting and engaging with employees to discuss inquiries, grievances, investigations, ADA accommodations and other employee relations issues ensuring a responsive and supportive HR presence. + Logging and recording details of all investigations and ADA accommodation requests. + Compiling detailed reports and memorandums that document findings from inquiries and investigations outlining recommendations, next steps, and resolutions. + Mediate conflicts between employees and management to foster a positive work environment and resolve disputes effectively. + Delivering training sessions focused on preventing unlawful harassment in the workplace, promoting awareness, and ensuring compliance with legal standards. + Leading the interactive process for ADA accommodation requests, working closely with employees to understand their needs and ensure legal compliance. + Serve as the subject matter expert on federal and state discrimination laws, including but not limited to Title VII of the Civil Rights Act and the ADA. Provide guidance to employees and management regarding these regulations and related policies ensuring consistent application and understanding across the organization. + Reviewing HR and departmental policies and procedures and providing recommendations to leadership to ensure policies and procedures reflect current laws, regulations, and County practices. + Foster strong collaborative relationships with HR colleagues and other departmental stakeholders to ensure a unified approach to Employee Relations and HR initiatives. + Participate in HR projects and initiatives that impact employee relations, contributing to the overall improvement of HR services and the employee experience. Public Speaking Requirements Employee Relations Specialists will be required to: + Present findings from investigations to HR leadership and other relevant parties. + Lead training sessions on topics such as unlawful harassment and performance management. + Represent the Employee Relations team in departmental meetings, sharing insights, updates, and best practices. Minimum Qualifications + Bachelor’s degree in human resources, business administration, finance, or a closely related field (psychology, legal studies or labor relations degree preferred); + three years of specialized human resources experience or one year of general human resources experience; + Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Preferred Qualifications + SHRM/PHR + Two years of employee or labor relations experience + One year of mediation experience For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here (https://www.governmentjobs.com/careers/gwinnett/classspecs/newprint/18730) . Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change. Additional Information Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs. The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022. Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents. The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values. In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate. Vision Gwinnett is the preferred community where everyone thrives! Mission Gwinnett proudly supports our vibrantly connected community by delivering superior services. Values Integrity: We believe in being honest, building trust, and having strong moral principles. Accountability: We believe in stewardship, transparency, and sustainability. Equity: We believe in fairness and respect for all. Inclusivity: We believe in engaging, embracing, and unifying our communities. Innovation: We believe in continual adaptation of technology, process, and experience. Hiring Process Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below: + Hiring Process (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/employmentandtesting/hiringprocess) + FAQs Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com. Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial. Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation. On average, our employees’ benefits are worth 48 percent of their base salary! In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost! Health + Medical plans for active and retired employees + Dental and vision plans + Prescription drug plan Wellness + Onsite Employee Wellness Center + 24/7 Employee Assistance Program (EAP) + Immunizations + Wellness education and incentive programs + Annual wellness fair Family and Career + Training and professional development opportunities + Family planning benefits + Four weeks of paid parental leave Time + Annual/Sick Leave + 12 paid holidays per calendar year + 1 paid floating holiday per calendar year Money + Flexible spending accounts for medical and dependent care + Health Reimbursement Arrangement (HRA) available + Health Savings Account (HSA) available + Retirement and Savings Plans + 401(a) Defined Contribution + 457 (b) Deferred Compensation + Longevity pay + Tuition reimbursement + Financial education programs Protection + Basic, optional, and dependent life insurance + Short-term and long-term disability + Critical illness and accident insurance + Hospital indemnity insurance + Identity theft protection To learn more about the Benefits offered at Gwinnett County, click here (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/benefitsinformation) . 01 Have you completed a degree in human resources, business administration, finance, or a related field? + no completed degree in the specified fields of study + Completed associate degree in the specified fields of study + Completed bachelor's degree in the specified fields of study + Completed master's degree or higher in the specified fields of study 02 How many years of specialized human resources employee relations experience do you have? + Less than 1 + 1-2 years + 3-4 years + 5-6 years + 7 or more years 03 How many years of general human resources experience? + Less than 1 + 1-2 years + 3-4 years + 5-6 years + 7 or more years 04 Have you ever been a part of a new team or department being established? If so, briefly describe your role and contributions to the team's development. If not, please respond N/A. 05 Provide a brief listing of employee relations investigations case topics you have conducted. Ensure to list from the most to least challenging. If none, please respond N/A. 06 Provide a brief listing of workplace conflicts you have successfully mediated. If none, please respond N/A. 07 Provide a brief listing of ADA reasonable accommodation requests you have handled. If none, please respond N/A. 08 Provide a brief listing of training topics you have developed and/or delivered. If none, please respond N/A. 09 What is the smallest and largest audience to whom you have delivered training? If none, please respond N/A. 10 Do you have at least two (2) years of experience leading workplace investigations related to unlawful harassment, discrimination, retaliation, ethical concerns, policy violations, interpersonal conflicts, unfair treatment, or favoritism? + Yes + No 11 How many employees have you supported in your HR or Employee Relations role? Please select the range that best describes the size of the organization you have worked with: + Less than 100 employees + 100–500 employees + 501–1,000 employees + 1,001–5,000 employees + More than 5,000 employees 12 Have you served as the primary person responsible for intaking employee inquiries, grievance, or complaints? + Yes + No 13 Have you developed, produced, and presented to organizational leaders an investigative summary report, which included recommendations for corrective action and/or discipline? + Yes + No 14 Have you led the interactive process for an ADA reasonable accommodation request? + Yes + No 15 Have you been the lead facilitator in a conflict resolution or mediation discussion? + Yes + No 16 Have you served as the lead facilitator of unlawful harassment, discrimination, retaliation, and/or professional conduct? + Yes + No 17 Do you have at least one year of employee or labor relations experience where you have led workplace investigations, responded to employee inquiries, grievances, or complaints? + Yes + No 18 Are you considered a subject matter expert on federal and state discrimination laws, including but not limited to Title VII of the Civil Rights Act of 1964 and the ADA, where you have provided guidance to employees and management regarding these regulations and related policies? + Yes + No 19 Do you currently hold an active SHRM-CP/SCP, aPHR/PHR/SPHR, certification? + Yes + No 20 Are you certified/licensed in Workplace Investigations (AWI-CH, CCEP, CPIA, CFE), Title IX Investigator, EEOC - EEO Counselor and Investigator, or hold a certification or license related to workplace investigations? + Yes + No Required Question Agency Gwinnett County Address 75 Langley Drive Lawrenceville, Georgia, 30046 Phone 770.822.7915 770.822.7923 Website http://www.gwinnettcountyjobs.com