San Antonio, TX, USA
15 days ago
Employee Relations Specialist

Job Family:

Workplace Relations


Travel Required:

Up to 10%


Clearance Required:

None

What You Will Do:

A successful Employee Relations Specialist is talented employee relations professional with experience managing a broad range of employment matters, including resolution of employment disputes and complaints to ensure fairness, consistency and legal compliance. The Employee Relations Specialist will interface with the larger Employee Relations team, Legal and E&C and provide consultation on risk mitigation to HR COEs and other corporate functions, line managers and Senior Leadership teams. The successful candidate will counsel with the Employee Relations Manager to provide advice to the business that supports efficient operations while remaining attentive to employee needs and ensuring compliance with all applicable policies and employment laws. Tact, diplomacy, knowledge, relevant experience, and the ability to multi-task are keys to the success of this role.

Develop a strong partnership with Segment and Functional leadership teams to execute Employee Relations strategies that foster growth, innovation, and organizational compliance and effectiveness.

Under the direction of the Employee Relations Manager or Director, manage employee grievance process, from initiation to closure, including communication, documentation, and tracking. Lead thorough and timely investigations in a manner that respects all concerned while balancing business needs. Activities will include interviewing witnesses, gathering and reviewing relevant documents, analyzing and synthesizing the information gathered to determine the facts, assessing witness credibility, preparing a concise investigation report, making recommendations to management for remedial action, updating the case tracking system and assisting with reporting and analytics.

Assist with providing counsel to executives and people managers on a broad range of employment issues, including hiring, performance management, disability and religious accommodations, leave of absence, corrective action, reductions-in-force, and terminations.

Provide guidance on effective ways of resolving employee relations issues and makes discipline recommendations utilizing the company’s progressive discipline process.

Research company policies, procedures, guidance, etc., to understand and assess the applicability of such to issues that arise in employee/company interaction and provide consistent guidance and interpretation of the policies.

Collaborate, coach, and consult closely with business leaders, HR COE’s, Employment Attorneys, Ethics & Compliance, etc., to review/resolve matters across respective Segment or Functional team.

Participate in the development and implementation of processes, documents and trainings that help mitigate business risk and proactively support and maintain a positive employment climate

Assist with case management and administration, data analysis and other areas as necessary.


What You Will Need:

Bachelor’s Degree; Four (4) years additional professional experience may be substituted in lieu of degree. 

Four (4) + years of professional experience of related HR experience.

Knowledge of and practical experience with employee relations issues (including understanding of employment law and policy interpretation).

Experience developing, conducting, and providing training to management, particularly with regards to situations involving interpersonal conflict.

Experience counseling managers and supervisors regarding best practices methods of resolving conflict, performance issues, and acts of misconduct.

Proven track record of working independently to achieve key results, while keeping management and colleagues abreast of critical issues.

Excellent organizational skills.

Excellent written and verbal communications.

Collaboration skills and experience working with other internal human capital and legal stakeholders

Experience acting as a trusted advisor to leaders, peers, and employees with a consultative approach

Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint

Knowledge of HR technologies, including HRIS and/or Case Management Tool

Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings clearly and concisely in writing

Ability to work independently and utilize resources to problem solve a variety of complex, highly sensitive people issues

Ability to prioritize work in fast paced environment


What Would Be Nice To Have:

Possession of excellent organizational and fact gathering skills

Bachelor’s degree in criminal justice, Business, HR, or a related field

Certified Fraud Examiner (CFE) Certification

Certified Employee Relations Professional (CERP) Certification,

HR Certification, including PHR and SPHR


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.


Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.


If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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