Employee Resource Specialist Req #: 0000179092
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: RWJBH Mobile Health (EMS)
Department: MH Central Operations
Location: Mobile Health, 126 Paterson Street, NEW BRUNSWICK, NJ 08901

Job Overview:

The Employee Resource Specialist is responsible for providing exceptional customer service to Mobile Health employees, stakeholders, vendors and communities we serve. Perform employee related duties as it relates to payroll, FMLA, scheduling, and a host of other employee related functions. Provide overall support to Mobile Health employees by following through on employee inquiries through initial request through resolution. The Employee Resource Specialist will report to the Employee Resource Manager.

Qualifications:

Required:

High School DiplomaOne year of employee relations/or customer service experience

Preferred:

Associate's Degree 1-2 years of scheduling experience

Scheduling Requirements:

Full-Time, Days40 hours per week

Essential Functions:

Consistently demonstrate and support Mobile Health s mission, vision, core values and department customer service standardsRespond and serve as the point of contact for all employee related inquiries; including but not limited to Payroll, FMLA, PTO, tuition reimbursement and expense reimbursement inquiries and respond in a timely mannerParticipate in employee engagement initiatives, including compiling data and discussing trends and concerns with managementEnsure tracking compliance and maintain reporting for all new hire licensure and certificationsAssist the Employee Resource team with special projects, scheduling and identifying ways to improve processes and proceduresMaintain reports surrounding all employee specific compliance requirements and any subsequent tracking if neededAssist with the preparation and submission of Request for Proposals (RFPs)Assist and prepare correspondence as neededManage Mobile Health employee referral program; tracking and paymentsConduct new employee orientation presentations as needed.Participate in special projects and other duties as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

Medical/Dental/Vision plans403(b)PTOShort & Long Term DisabilityBasic Life & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsDiscounts Through our PartnersNJ DevilsNJ Performing Arts CenterVerizonAnd many more!

Additional Information:

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer