Actalent is hiring an Employee Service Specialist for a permanent role supporting payroll and incoming requests for our internal employees and technical consultants. The Employee Service Specialist (ESS) is responsible for ensuring our employees receive exceptional service in all areas of requests including but not limited to payroll, benefits, and other general employment questions. The ESS is the main point of contact for employees and serves as the primary liaison between Actalent's onboarding, payroll, human resources, internal partners, and corporate benefits teams. The ESS will process and support payroll and electronic timecard collection with responsibilities to verify, monitor and process weekly payroll for their assigned portfolio of employees. The ESS will also review, communicate and ensure compliance with our company's policies and procedures. The ESS will serve as the liaison between employees and corporate project support functions to ensure payroll, invoicing are accurate and completed each week within appropriate deadlines. This position offers hybrid flexibility to work 2 days/week remote for candidates local to our engineering center in Troy, MI. Essential Functions + Ensure all employees are educated in benefits as well as assist with incoming questions. + Responsible for timecard collection, manager approval, and communication to internal partners and employees. + Enter offboarding notifications into the offboarding tracker and complete all action items for a successful offboarding for all employees. + Partner with our Worker’s Compensation team, Unemployment Representatives, HR for FLMA, STD, LOA process. + Audit of PTO packages if applicable. + Assist with immigration questions and follow up as needed. + Update PeopleSoft HR system with employee information as needed. + Submit and Resolve Cases for Employees + Actively seek opportunities and lead initiatives to increase employee engagement/satisfaction. + Communicate all personnel changes - promotions/terminations, to appropriate partners and update systems as needed. + Continuously evaluate areas of responsibility to facilitate continuous improvement and implement best practices. + Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) + Manage employee’s PTO accruals and pay in accordance with state law. + Collaborate with OSG partners to ensure proper set up in PeopleSoft for billing accuracy. + Process Merits, Bonuses, Tuition Reimbursements, Per Diem, and Expenses. + Responsible for timely resolution of compliance, corporate, benefits, and payroll related audits. Minimum Education/ Abilities/Skills + Bachelor's degree is preferred. + Minimum 3 years professional experience in an employee service/support or HR-related position. + Professional experience explaining and administering employee benefit plans, PTO/vacation packages required. + Proficiency in payroll, onboarding, employee service and/or HR related tasks desired. + Ability to communication effectively and provide proper follow-up with employees. + Ability to organize, problem-solve and determine priorities necessary. + Initiative, ability to work independently and self-assign tasks and projects strongly desired. Compensation/Benefits + $44,000-$46,000 starting base salary, $4,000 annual performance bonus potential, 4 weeks paid time-off, 6 paid holidays, 401(k) w/company match, M/D/V benefits, Employee Profit-Sharing Program (REFCR2023) About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.