Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident’s global operations produce finished wild Alaska seafood products in 6 countries and its sales teams serve customers in over 50 countries. Trident employs approximately 9,000 people worldwide each year and partners with over 5,400 independent fishermen and crewmembers. Species harvested and processed by Trident include virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also includes cultured and wild species from a network of trusted sources worldwide. 

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Summary:  The Employee Services Associate provides support to employees transiting through Dutch Harbor to our Alaska shore plants. This position, which is based in Dutch Harbor, will be required to perform varied tasks throughout the day and maintain a flexible schedule. The Employee Services Associate will also support the Warehouse and Logistics team and warehouse operations. This position reports to the Manager, People Operations in Dutch Harbor.

Key Responsibilities:

Represents Trident’s Dutch Harbor People Operations team in meeting employees or contractors transiting through Dutch Harbor and providing pick up, drop off, and other needed ground transportation service.  Ensures appropriate overnight lodging is secured for employees and contractors as needed and check-in is successful.Aids employees and contractors with logistic issues including facilitating rebooking of flights and transportation back and forth to airport as needed.Provides or facilitates meals, incidentals, and other assistance to employees and contractors while transiting Dutch Harbor. Communicates effectively by phone, text/app, and email in fast-paced environment with team to ensure decisions and directions are based on up-to-date information.Provides friendly, helpful communication and assistance and treats all employees, contractors, and visitors with respect.  Provides general administrative support, including basic invoice coding, preparing travel manifests and processing expenses.Maintains good relationships with vendors and community partners.Loads and Unloads containers with vessel materials ensuring proper storage in designated areas, using shrink wrap or appropriate warehouse equipment. Utilizes warehouse management equipment including scanners and computer programs to ensure accurate inventory control and shipping documents.  Cleans and organizes warehouse and other areas to meet department standards.Ensures Inventory is well maintained, and stocked, sorted and organized according to protocol.Various duties as assigned.

Additional Responsibilities: 

Acquires knowledge of Trident’s Environmental and Safety Policies by completing required training programs and performing designated work activities in accordance with training and procedures/work instructions  Notifies designated personnel of any environmental or safety incidents or risks not previously documented, in accordance with Environmental Awareness and/or safety trainings

Employees working in Alaska are advised to have medical insurance coverage which is valid in the State of Alaska.

Trident Seafoods offers a comprehensive and quality benefits package. More information can be found at https://www.tridentseafoods.com/benefits.