NY HELP Yes Agency State Comptroller, Office of the Title Employees’ Retirement System Examiner 2, SG-12(NYHELPS) Item#07401 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 12 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $48956 to $59757 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address 110 State Street City Albany State NY Zip Code 12236 Duties Description Technical Supervisiono Provides training, mentoring, and technical direction to the Clerical and Scanning Unit.o Updates and maintains the training manual and materials for the Clerical and Scanning Unit. o Provides training and education to new hires.o Monitors returned work for corrections and to identify potential training issues.o Identifies areas in which employees may require additional training and education to properly perform their job duties.o Provides technical and informational direction and assistance to staff and others.o Assist staff with identifying documents for indexingProcess more complex/sensitive documentso Scan new applications for disability retirement, accidental death, and WTC Notices along with any attachments. o Ensures that the scanning of the new application opens a new case in PeopleSoft and refers the applications and mail to the examining supervising staff for assignment. These applications must be processed in a timely manner to ensure that ill members receive their benefits.o Responsible for returning original documents, including, but not limited to birth certificates, death certificates, POA’s, guardianship papers, etc.o Responsible for pre-payment of invoices by way of a state issued procurement credit card. o Responsible for processing high priority mail for management, terminally ill, etc.o Review and process deletion requests in the scanning applicationSupport OA2 staff in processing Mail and Correspondenceo The employee reviews complex confidential medical documents submitted by the member or from the member’s attorney, employer, physicians, and hospitals. o The documents are separated in preparation for scanning. Once scanned they are properly identified and indexed, using over 80 different document types, including a miscellaneous type for the more complex documents. o These records must be accurately identified to be attached to correspondence sent to Independent Medical Examiners. Communicationo Communicates effectively with internal and external customers. Effectively interprets and applies the laws, rules, regulations, and policies of the New York State and Local Retirement Systems.o Facilitates cross bureau communication to ensure cooperation with shared initiatives.o Communicate professionally and effectively with various medical offices, facilities, and attorney offices to obtain various records necessary to the prompt processing of applications.o Act as the liaison between the Finance Office and various vendors to ensure bills for medical records paid in a prompt and accurate manner. o Act as a liaison between the Disability Services Bureau and ITS Staff regarding system updates, required testing, and implementation of new products and services. Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.Non-Competitive Qualifications for appointment under the NYHELPS Program:Two years of experience performing at least one of the following tasks: reconciling accounts, calculating payments, collecting and analyzing statistics and information, or explaining policy or benefit information to the public.ORAn associate degree (or higher) can be substituted for two years of the required specialized experience.Competitive Minimum Qualifications:You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 70.1 of the Civil Service Law.70.1 Transfer:For 70.1 transfer to Employees’ Retirement System Examiner 2, SG-12, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-10 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Employees’ Retirement System Examiner 1. NCP notes: If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.55b/55c Program appointment:This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov) Additional Comments Knowledge, skills, and abilities: 1) Ability to understand and use common office record keeping and filing systems and processes. 2) Ability to code and decode data for machine processing and similar office processing. 3) Ability to read, understand and interpret regulations, procedural manuals, and other documents used in routine office processing. 4) Ability to use common office equipment including equipment having alphanumeric keyboards, photocopiers, calculators, CRT's. 5) Ability to perform tasks accurately within prescribed time frames. 6) Ability to communicate effectively in writing and orally. Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. Some positions may require additional credentials or a background check to verify your identity. Name David Heaphy Telephone 5184741924 Fax (518)-486-6723 Email Address Jobs@osc.ny.gov Address Street Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor City Albany State NY Zip Code 12236 Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:https://www.osc.ny.gov/jobs/openings/employees-retirement-system-examiner-2/022529 Reference Item #07401-DJH on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments.If you have questions about this vacancy, please contact this Division representative: Division Contact: Cara Davidson Email Address: cdavidson@osc.ny.gov