Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.   The Analyst works with Manager, Employer Tax Services, to administer client unemployment accounts ensuring accurate tax rate assignment by the states. Extensive contact with clients and state agencies requires excellent verbal and written communication skills. In addition, the Analyst is responsible for the accuracy of client account information on system.   Working in our Employment Tax Services team, you will act as a point of contact for both clients and state agencies, helping with administration for our client unemployment accounts across the United States.  

What you’ll do:

You will accurately produce and verify system generated client letters, rate projections, tax rate notices, and annual reportsYou will investigate and resolve state debit/credit notices and miscellaneous documents and send them to the clientYou will update the client database (i.e. add-ons, client changes, etc.) and serve as a liaison between clients, state agencies, and field operationsAbility to comprehend and complete Change of Status (COS) form and lay-off/claims impact study with a Manager’s assistanceYou will accurately complete unemployment and withholding registration and transfer paperwork for 1-2 assigned states

 

What experience you need

An Associate’s degree or equivalent experience in a customer-facing role within a professional office environment (e.g. corporate customer service, help desk, etc.)

 What could set you apart

Bachelor’s degree or equivalent experience in tax planning and with verification of tax rates preferredUnderstanding of a Quarterly Contribution Report (QCR) and how it is usedYou possess excellent written and verbal communication skills, interpersonal skills, and are able to build positive relationships at all levels of the organizationExcellent organizational, decision-making, and prioritization skills, including a proven ability to multi-taskProficiency with Windows and Microsoft Office PC applications, including Word, Excel, and OutlookYou have an aptitude for mathematics, the ability to comprehend technical information, and can apply these skills in a professional settingYou have the ability to provide exceptional customer service, while handling dated materials and adhering to strict deadlinesYou will need to be resourceful, with the ability and initiative to research issues and escalate as necessaryYou have experience in maintaining data and spreadsheets and the ability to pick up new systems quickly

    We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!   Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-JB1

Additional Job Description Success Attributes of an Equifax employee; does this describe you?

AccountabilityBraveryCuriosityCollaborationThink and act differentlyTrustOwnershipDecide-Execute-Ship

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-OH-Columbus-Mill Run Drive

USA-St. Louis-Rider Trail

Function:

Function - Fulfillment / Operations

Schedule:

Full time