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Job Summary

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers.
 

Reporting to the Employment Process Supervisor, the EPC-I9 Intermediate Associate serves as a critical member of the Employment Processing Team. You will provide support for your assigned Regional I-9 Center and process all I-9 paperwork for university employees
 

Work Locations:
You are 100% on-site in Ann Arbor, MI. Student Activities Building (Central Campus), and Pierpont Commons (North Campus)
 

Please Note:
 

Visa sponsorship is not available for this position.
 Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
 

Seven paid holidays and four paid season days.A retirement plan that provides two-for-one matching contributions with immediate vestingMany choices for comprehensive health insuranceLife insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expensesResponsibilities*Provide 100% on-site, customer-facing services for I-9 and MCard processing during an 8 am - 5 pm working schedule, and for peak I-9 processing assistance.Process I-9 paperwork for new and existing employeesProcess I-9 recertification, e-Verifications, remote I-9s, reciprocal I-9sUse HR information management systems such as eRecruit and Mpathways, in addition to ticketing software such as TeamDynamix (TDX)Monitor front door screening and entrance at the Shared Services Center and maintain visitor sign-in sheets (1 location)The EPC-I9 Intermediate Associate may need to provide I-9 processing coverage to other regional I-9 sites across campus and may need to be available during the University of Michigan's Season Day Period (Dec. 26th to Dec. 31st) to complete critical employment transactionsRequired Qualifications*High school diploma or equivalent1+ years of experience providing customer service Intermediate level proficiency with data entry and computer skills 1+ years of experience with business software solutionsModes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu
 

The Shared Services Center seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.