Employment Services Manager - Equal Employment Opportunity Program (EEOP) Print (https://www.governmentjobs.com/careers/scvwd/jobs/newprint/4838852) Apply  Employment Services Manager - Equal Employment Opportunity Program (EEOP) Salary $169,249.60 - $216,195.20 Annually Location CA, CA Job Type Full-Time Job Number 01864-E Division Human Resources Unit Labor Relations & Equal Employment Office Opening Date 02/21/2025 Closing Date 3/12/2025 11:59 PM Pacific + Description + Benefits + Questions Description Overview: Join Our Team and Make a Difference! Employment Services Manager - Equal Employment Opportunity Program (EEOP) Valley Water is looking for a dedicated and experiencedEmployment Services Managerto support employees, foster a positive workplace culture, and oversee our Equal Employment Opportunity Program (EEOP). If you have a passion for employee advocacy, conflict resolution, and ensuring a respectful and inclusive work environment, we encourage you to apply! This position will be dedicated to support and assist employees access the variety of resource Valley Water has available to address and resolve employee issues and concerns at the lowest possible level. This position will mediate employee issues, by addressing workplace conflicts and connecting them to resources including our benefits such as the Employee Assistance Program, mentors, and training through our Workforce Development Team. In addition, this position will also oversee all aspects of the EEOP including investigating complaints, conducting employee and supervisor training and ongoing employee communication to foster a work environment free of discrimination, harassment, abusive conduct, and/or retaliation. Our Commitment: Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship. About Valley Water: Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: + Serve as a primary resource for employees, assisting with workplace concerns and connecting them to available resources. + Mediate workplace conflicts and facilitate resolutions at the lowest possible level. + Promote and facilitate access to benefits such as the Employee Assistance Program, mentorship opportunities, and Workforce Development training. + Oversee all aspects of the EEOP, including investigating complaints and fostering a discrimination-free workplace. + Conduct intake meetings to assess employee concerns and determine appropriate resolutions. + Lead EEO investigations, prepare comprehensive reports, and present findings with recommendations. Collaborate with Labor Relations and bargaining units on substantiated policy violations + Develop and deliver engaging training sessions for employees and supervisors on Ethics and Equal Opportunity Programs. + Increase awareness and communication on policies and procedures related to Ethics and Equal Opportunity. + Collaborate with HR departments and Bargaining Units to proactively address and resolve employee issues. + Analyze complaint trends and propose solutions to enhance workplace equity and inclusivity. + Research best practices and recommend policy improvements to align with evolving workplace standards. + Perform other duties as assigned to support HR initiatives and employee well-being. + Ensures adherence to and implementation of relevant Memorandum of Understanding (MOU) agreements, policies, and federal and state regulations. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below. Ideal Experience: + Minimum of five (5) years of experience in human resources, employee relations, organizational development, or a related field. + At least two (2) years of supervisory experience managing HR-related programs or personnel. + Hands-on experience conducting EEO investigations, mediation, and workplace conflict resolution. + Proven track record of developing and delivering training programs on ethics, compliance, and employee rights. + Experience collaborating with labor relations, workforce development, and employee advocacy programs. + Strong background in policy analysis, report writing, and workplace data analytics. + Mediation and/or ombudsman experience Ideal Skills and Abilities: + Strong interpersonal and mediation skills to address and resolve employee concerns effectively. + Ability to manage sensitive issues with discretion, confidentiality, and professionalism. + Excellent public speaking and presentation skills for delivering impactful training programs. + Proficiency in data analysis and trend identification to support continuous improvement. + Ability to build trust and foster collaborative relationships with employees, HR teams, and bargaining units. + Strong problem-solving and critical-thinking skills with a proactive approach to workplace challenges. Ideal Knowledge: + In-depth knowledge of Equal Employment Opportunity (EEO) laws, policies, and best practices. + Familiarity with HR functions, including employee relations, labor relations, and workforce development. + Understanding of conflict resolution techniques and mediation strategies. + Knowledge of data analytics as it pertains to HR trends and workplace culture improvements. + Awareness of employee benefits programs, including Employee Assistance Programs (EAP) and mentorship initiatives. + Knowledge of Federal and state laws and regulations, including Fair Employment and Housing Act, Equal Employment Opportunity, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave, California Public Employee Retirement System, Workers’ Compensation, and other laws and regulations related to public sector employers. + Computer software applications, such as MS Word, Excel, Outlook, PowerPoint, Infor HRIS, VEMO, SABA, KUDOS, SAP Litmos, NEOGOV Recruitment Online Application software, Smart Draw, and other specialized software and databases. Ideal Training and Education: + Equivalent to graduation from an accredited four-year college or university with major coursework in human resources management, organizational development, public or business administration, or a related field. + Additional certifications in EEO compliance, mediation, conflict resolution, or HR management are a plus. Required License or Certificate To review the Job Description, please clickhere (https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/JD%20Employment%20Services%20Manager%201-2025.pdf) Labor Relations & EEO Unit (Position Code 16) Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year). Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. The Santa Clara Valley Water District, now known as Valley Water, offers a comprehensive benefit package including, vacation, holidays, and sick leave as well as medical, dental, vision, EAP, life and disability insurance. In addition, Valley Water participates in the California Public Employees' Retirement System (PERS). To view a summary of benefits, clickhere (https://www.valleywater.org/benefits) 01 I acknowledge that I have entered my Work Experience and Education on the employment application, and I am aware these are required fields. If they are not completed, the application is considered incomplete, and I will be disqualified as an applicant for the position. + Yes + No 02 Please answer the supplemental questions thoroughly, clearly, and concisely as the responses provided (along with the application) will be carefully reviewed to determine which candidates will move forward in the recruitment process. I have read this information and am aware of the importance of responses to the supplemental questions. + Yes + No 03 Have you obtained your bachelor's from an accredited four-year college or university with major coursework in human resources management, organizational development, public or business administration or a related field? + Yes + No 04 If yes, list degree major. 05 Do you have 5 years of human resources/ EEO experience? + Yes + No 06 Do you have 2 years of direct supervisory experience? + Yes + No 07 Describe a time when you mediated a workplace conflict involving Equal Employment Opportunity (EEO) concerns. How did you facilitate resolution while ensuring compliance with EEO policies and maintaining a fair and inclusive workplace? 08 Please list the full name of the regular/permanent Valley Water employee who referred you to this position (only one name will be accepted, so if multiple are listed, the first name provided will be documented as the referring employee). If this does not apply to you, write "N/A". 09 Employment with Valley Water requires employees to take an Oath as a Disaster Service Worker within California and to live within 150 miles of Valley Water Headquarters in San Jose, California by the start date. Valley Water does not cover relocation costs. If you live further than 150 miles from Valley Water Headquarters, please discuss your willingness to relocate if offered the position. If this does not apply to you, write "N/A". Required Question Employer Santa Clara Valley Water District (CA) Address 5750 Almaden Expressway San Jose, California, 95118 Phone 1-408-630-2260 Website https://www.valleywater.org Apply Please verify your email addressVerify Email