PCSI is looking for an Employment Specialist in San Antonio! An Employment Specialist acts as a driving force in helping individuals with disabilities successfully transition into meaningful employment. With a compassionate and empowering approach, Employment Specialists guide clients through each step of their employment journey, offering hands-on training, practical support, and ongoing encouragement. This role is responsible for ensuring that every client has the tools and support they need to thrive and succeed in employment.

This position is based out of our San Antonio office, but has some flexibility to work from home and requires frequent travel in the community. This Employment Specialist will be working with mainly Deaf and Hard-of-Hearing clients - proficiency in American Sign Language (ASL) is required.

Benefits Include:

Base pay of up to $52,000 depending upon experience. Annual bonus of up to 6%. 21 days of PTO per year, in addition to all federal holidays. Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. 401k plan with matching on contributions up to 6%.

Who We Are:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

What You'll Do as an Employment Specialist:

Assess clients' job readiness and create personalized vocational plans. Identify suitable job opportunities aligned with clients' goals.  Assist clients with the job application process and secure interviews on their behalf. Gather and organize employment history to develop résumés, cover letters, and professional references. Provide tailored interview preparation and training. Support clients in salary and accommodations negotiations. Prepare them for their first day on the job. Analyze job duties, break them down into manageable learning components, and implement a tailored plan to improve the client's work productivity and progress. Apply structured training techniques using the most effective, yet least intrusive methods. Teach both soft and hard skills essential for the job, ensuring the client meets or exceeds employer expectations. Instruct clients through transportation training on how to arrange and use various modes of transportation to and from the worksite, ensuring reliable attendance. Work closely with the client, employer, and Vocational Rehabilitation Counselor (VRC) to establish necessary support services, accommodations, compensatory techniques, and training modalities. Focus on removing barriers to successful employment. Continuously monitor the client’s performance, providing support as needed, gradually reducing your time at the job site as the client becomes more independent. Accurately document all work performed to support client success, using required forms and internal software programs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Need to Be Successful:

Minimum High School Diploma or GED: preferred 60+ college credit hours, or an Associate’s degree in Deaf Support Specialist, or Bachelor’s degree in Special Education, Rehabilitation, Social Services, Business, Marketing or a related field. Ability to obtain University of N. Texas (UNTWISE) Job Skills Trainer, Job Placement Specialist, and Work Readiness Training certifications. Ability to obtain certification from the Board for Evaluation of Interpreters (BEI), certification from the Registry of Interpreters for the Deaf (RID), or a Sign Language Proficiency Interview (SLPI) rating of Intermediate-Plus. Proficiency in English and American Sign Language (ASL) required. Spanish is a plus. Experience working with Deaf and Hard-of-Hearing individuals in a professional setting, and understanding of Deaf culture and the Deaf community required.

Knowledge, Skills and Abilities:

Proficiency in using software (e.g., MS Office) for documentation and reporting. Excellent communication, problem-solving, and organizational skills. Ability to work collaboratively with clients, employers, and counselors. Strong understanding of job analysis, skill development, and accommodation strategies. Strong work ethic and attention to detail. Creative problem-solving skills and the ability to think outside the box. Understanding of employer expectations and work ethics in a competitive labor market.

Other Requirements:

Ability to pass criminal, drug, and driving screening. Possess valid driver’s license and maintain good driving record. Ability to work a regular schedule. Occasional nights, weekends, and holidays as needed. Willingness to accommodate the client’s schedule. Ability to work both indoors and outdoors - occasional.

Equal Opportunity Employment

PCSI is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.