Job Description:

Job Title: EMR Project Coordinator

Location: St. Louis, MO

Department: Electronic Health Records

Employment Type: Full Time

Job Summary:
Join our compassionate and collaborative team as an EMR Project Coordinator, where you will play a vital role in enhancing our electronic health record systems. This position offers the opportunity to make a significant impact on our organization by providing technical support, managing projects, and ensuring the smooth operation of our EHR systems.

We are looking for a detail-oriented individual with strong problem-solving skills, excellent communication abilities, and a passion for helping others. Your expertise will contribute to improving our services and ultimately making a difference in the lives of those we serve.

In this role, you will be responsible for system administration of the EHR, providing technical support to co-workers, and managing software support tickets. You will also oversee project management tasks, ensuring that projects are completed efficiently and effectively.

The EMR Project Coordinator position offers…

Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added incomeComprehensive Training - Learn and develop skills with our robust on-the-job trainingWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagementEmployee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

Key Responsibilities:

Manage project completion, including planning, assigning tasks, and creating workflows for implementation.Handle software support tickets through phone and email submissions.Utilize EHR policies to manage the ticket queue using the internal ticket system.Run specialized reports from the EHR to ensure appropriate billing procedures and practices are maintained.Manage schedules and timelines for mid-size projects and initiatives.Maintain system functionality through testing of new software versions.Assist with application implementation and development.Diagnose and resolve problems affecting applications.Provide general maintenance of the Cerner system.Assist in EHR training system-wide and mentor new EHR team members.Develop training manuals and/or media for end users related to applications.Assist supervisor with oversight of system security (Privileging/Menu Maintenance).Address management needs, such as data collection, program evaluation, and maintenance of various contracts for services.Other duties as assigned.

Education, Experience, and/or Credential Qualifications:

Bachelor’s degree in technical specialization or 2 years of equivalent experience.

Additional Qualifications:

Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.Completion of New Hire Orientation at the beginning of employment.All training requirements including Relias at the beginning of employment and annually thereafter.Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Brightli is on a Mission:
Join us in our mission to change and save lives. If you are ready to make a difference and contribute to a meaningful cause, we encourage you to apply today!

Keywords: EMR, EHR, Project Coordinator, Technical Support, Cerner, Health Records, Software Support, Project Management, Healthcare IT, Customer Service

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Places for People is a Smoke and Tobacco Free Workplace.