About the teamThe Encompass Administrator Team is responsible for all configuration and customization of the company’s Loan Origination System (LOS) and to assist with the ​management of ancillary systems and services that are integrated with Encompass. This position requires in-depth knowledge of the loan origination workflow. The Encompass Administrator works closely with the Senior Encompass Admins, Product and  Management to evaluate business process, data integrity, and compliance issues as they relate to the loan origination systems.

About the role

 

Maintain Encompass users, roles, profiles, security settings, and loan access settings.

Maintain business rules for data entry, workflow progression (includes an in-depth knowledge on building custom workflows using Input Form builder) and regulatory compliance as specified in change requests submitted by the business partners.

This role also requires a strong ‘out of the box’ approach to things and a ‘look at the big picture’ initiative.

Experience working with external custom vendor integrations with Encompass.

The ideal candidate must exhibit strong teamwork skills, seamlessly integrate with the team, and actively promote the #bettertogether core value.

Regularly review ICE MT published system administration guidelines and best and apply them in practice to optimize system performance.

Perform system analysis and simulation testing to determine potential impact of deploying proposed system changes.

Design and document release plans for deploying approved change requests and improvements to system functionality.

Manage integration of 3rd party vendors and services within the Encompass environment, and coordinate with the Company’s vendor management resources.

Assist in documenting and submitting functional and technical specifications, change requests, test plans, and training documentation of IT Governance review and approval.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,500.00 - $168,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Bachelor’s degree or equivalent work experience

4+ Years ICE Mortgage Technologies Encompass administration experience

3+ years in advanced coding of business rules and custom workflows within Encompass using Visual Basic .NET

Experience with Pricing Engine Integrations, Mavent, Partner Connect and other ICE Mortgage Technologies Network services.

In-depth understanding of the mortgage industry and loan origination life cycle.

Experience working with custom loan document generation libraries,including troubleshooting experience, preferred.

Experience creating business rules using scripting tools, JavaScript preferred.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.