Job Description SummaryThe Encompass Site Health Tech is an on-site role responsible for keeping the overall hardware infrastructure online and reporting any unresolved discrepancies to the off-site support team. This role will also act as an additional training resource to end users and will help manage and maintain the accuracy and integrity of the Encompass system in Nashville, TN area.

At GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.

Job DescriptionEssential Responsibilities

Manage the health of the Encompass infrastructure at all sites included in the region

Monitor Encompass hardware performance to ensure system is functioning as intended

Perform remediation activities on all offline devices, replacing those as needed

Gather move-add-change (MAC) requirements and install as requested

Order and configure new hardware as needed

Supervise all third-party vendor Encompass-related activities

Report Encompass site health metrics to our internal client representatives

Lead projects from inception to completion using standard project management skills

Assist in equipment tagging efforts as needed

Provide on-going end user Encompass training

Communicate new functionality to end users

Perform remediation activities on all offline devices, replacing those as needed

Assist with standardization of Label Nomenclature and Coverage Issues

Escalate issues with Support team

Perform basic QGIS tracing of floorplans

Qualifications/Requirements

Associate’s degree OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience in a hospital setting

Demonstrated understanding of medical equipment movement within a clinical care setting

Ability to obtain unrestricted Hospital Vendor Credentialing

Proven customer interaction skills and customer focus

Demonstrated an understanding of Wi-Fi fundamentals

Ability to work independently

Clearly communicate and interface with Biomedical Technicians, Customers and Internal GE stakeholders.

Desired Characteristics

Support experience with real-time locating systems (RTLS)

Experience working in hospital environment

Familiar with hospital departments, medical equipment and it’s uses

Understanding of standard hospital policies and processes

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-LC2 #LI-ONSITE

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No