Description Seeking a qualified applicant for an End User Computing Specialist to be a member of their Desktop Support team. The successful candidate will exhibit proficiency with Windows, Macintosh, Android, and iOS amongst other platforms. A successful applicant should also have a high level of effective communications knowledge and experience in order to quickly discern and identify complex business relationships and offer appropriate assistance to correspond to a customer's ability with the appropriate priority. Communication skills must be both written and verbal and will be utilized with both internal and external end users. Applicants should be able to resolve situations where standard procedures have failed or proven ineffective in delivering quality outcomes. Job Functions: Desktop support – Inventory information gathering, loading OS images on both Mac and Pc. Linux knowledge helpful. OnSite Desktop support which can include hardware to software repairs or installing. This person will be heavily involved in the MCD Paging process (onboarding, offboarding, connecting to the network, handling compliance process as well) Skills windows, macintosh, android, iOS, zendesk, remedy, phone support, outlook, printer, office, troubleshoot, resolution, email, map network drives, Macintosh, Desktop, Sccm, Support Top Skills Details windows, macintosh, android, iOS, zendesk, remedy, phone support, outlook, printer, office, troubleshoot, resolution, email, map network drives Additional Skills & Qualifications Customer Service Skills, Self Starter, Excellent Communication, Good Written Skills Pay and Benefits The pay range for this position is $17.00 - $18.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Ann Arbor,MI. Application Deadline This position will be accepting applications until Jan 31, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.