Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Teaches others to critically think by verbally expressing rationale for decisions and follows up, providing structured feedback with examples. Serves as a mentor to Endo Tech I's, utilizing skills and knowledge, helping to train and orient others.Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance. Makes contributions to the work effort as a whole.
SERVICE ESSENTIAL FUNCTIONS
Maintains an orderly environment that facilitates access to supplies, manuals and other resource information. Assists team members in maintaining inventories.Independently and competently performs the duties and responsibilities of preceptor and clinical resource to Endo Tech physicians, patients, visitors and staff in order to provide optimal patient care.Communicates potential revisions and accurately processes physician preference cards.Anticipates the needs of the physician and prepares for the procedure by independently organizing the work flow, problem-solving, and managing multiple ongoing priorities.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction on unit-based scorecard.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Employs strong knowledge of the Endo Tech role to provide assistance during all levels of endoscopy procedures, diagnostic, therapeutic and complex. Executes procedures and interventions requiring advanced therapeutic and ERCP skills.Promotes quality patient care by monitoring case progression/throughput through prompt communication to unit staff.Contributes to identification of corrective actions and improvement activities towards meeting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.
FINANCE ESSENTIAL FUNCTIONS
Uses resources efficiently; does not waste supplies. Assists team members in maintaining inventories. Monitors supplies to maintain par level.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSProactively seeks opportunities to enhance knowledge and learning towards proficiency in competencies with a focus on continual development.Collaborates with interprofessional health care team and initiates department process improvement and shared governance activities.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
Three years of experience as an Endoscopy Technician License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
BLS - Basic Life Support (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesPossesses basic computer knowledge; operates multiple computer systems to include electronic health record and Microsoft Office software to maintain patient and exam documentExhibits strong interpersonal and team player skills with all levels of the team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersDemonstrates independence and exercises sound judgment in interactions with physicians, interprofessional care team and patients and their familiesDemonstrates proficient knowledge for all endoscopy equipment and proper use, handling, cleaning, and high-level disinfecting of endoscopes, equipment and accessories.Demonstrates proficient knowledge and appropriate use of hospital database such as EPIC. Ability to access information both in the department and within the hospital systemDemonstrates Level I (entry level GI procedures) with expertiseDemonstrates Level II (moderate level GI procedures and ERCP skills) with proficiencyDemonstrates proficiency in advanced ERCP skills including SpyGlass and EHLDemonstrates competency in a minimum of one specialty skillSociety of Gastroenterology Nurses and Associates Certificate (SGNA) within six months of hire
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform YesScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.
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Houston Methodist is an Equal Opportunity Employer.
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