At **APTIM** , we come to work each day knowing that we are making an impact on the world. Our work spans from safeguarding and maintaining critical infrastructure to helping communities recover from natural disasters, from empowering our armed forces and first responders to reducing carbon and energy use, and from making cities more resilient against the threats of climate change to restoring contaminated ecological systems. **Job Overview:** This position is responsible for providing program services and support for Entergy Louisiana's Entergy Solutions Program. Entergy Solutions Louisiana is the state's energy efficiency program. Entergy Solutions is an incentive program available to all Entergy Louisiana electric customers. The program provides cash incentives to customers for making improvements to residential and commercial buildings that will reduce electricity usage. The Energy Advisor will provide direct coordination and serve as the liaison to customers by providing education regarding energy efficiency projects and participation in the program. A regional service territory will be provided, and the successful candidate will utilize field and office time to engage with end customers regarding the efficiency programs, the available incentives, and process to participate through energy efficient technology projects. Energy Advisors will act as the face of the program on behalf of the utility and ensure customer satisfaction while participating in the program. This position is additionally responsible for directly managing customer projects from program introduction to post-installation verification activities to supporting business and residential programs and assisting customers and clients. The Energy Advisor will be responsible for performing site assessments, educating customers on opportunities to reduce electricity usage, installing basic energy efficiency measures at residential or small commercial buildings, and performing QA/QC of installed measures. APTIM's Energy team is a recognized leader in the marketplace. Our award-winning team pursues highly innovative programs providing the full breadth of energy solutions including Demand Side Management, Smart Energy Solutions, Distributed Energy Resources, Grid Modernization and Resiliency. Our consultants proactively collaborate to define and implement strategies and campaigns around key client drivers, with the primary focus of finding and delivering rewarding projects that exceed expectations and meet unique needs for our clients. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry. **What you can expect from APTIM:** + Work that is worthy of your time and talent + Respect and flexibility to live a full life at work and at home + Dogged determination to deliver for our clients and communities + A voice in making our company better + Investment into your personal and professional development **Key Responsibilities/Accountabilities:** + Develop relationships with program participants, trade allies, and program partners to identify and address their needs and remove barriers to participation. + Mange customer relationships to meet assigned energy savings targets and participation goals. + Coordinate with Program Team to ensure program needs, including project planning, research, reporting, organization of files, paperwork, and data entry, are met as well as managing communication to key business contacts. + Develop, maintain, and engage with customers including outbound calling, update program databases as needed. + Work with program manager / team to develop and lead customer outreach campaigns. + Engage customers to discuss energy efficient technology including HVAC and HVAC Controls, Lighting and Lighting Controls, Building Envelope, Domestic Water Heating, Building Automation Systems, Process Cooling and Heating, Motors and Drives, Compressed Air Systems, Commercial Kitchen Equipment + Residential and small commercial direct measure installation + Develop and lead presentations promoting energy efficiency on behalf of the program at various conferences, community events, or professional organizations. + Sell the benefit of efficiency program participation to end customers through project commitment and implementation. + Assist trade allies and customers to ensure they have the correct information and marketing materials to promote the energy efficiency incentives. + Provide assistance with customer service, collaborate with engineers regarding energy audits, post-installation inspections and project reporting. + Utilize program spreadsheets, tools, resources, and databases to calculate energy savings for customers, engage with energy engineers if necessary. + Day travel required, occasional overnight. + All other duties as assigned. + Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations. **Basic Qualifications:** + Associate or bachelor's degree from an accredited two or four-year college or university or equivalent work experience. + 2-4 years' program/project management experience related to energy program management, implementation, electric or natural gas utility industry, or administrative oversight. + Strong written and oral communication skills, experience with customer engagement and coordination. + Sound business ethics, including the protection of proprietary and confidential information. + Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team. + Ability to work with all levels of internal staff, as well as outside clients and vendor. + Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions. + Strong quantitative and analytic capabilities including report writing and spreadsheet analysis. + Understanding of financial concepts including project payback periods and return on investment. + Must be a self-starter, organized and have an ability to prioritize workload in a fast-paced environment. + Ability to identify and resolve project incentive application issues with customers and trade allies. + Proficient in Microsoft Office software. + Experience with field auditing tools, CRM systems and tracking databases. + Valid driver's license with clean driving record and a reliable vehicle + Ensure compliance with all APTIM and client quality and safety policies. **Desired/Preferred Qualifications:** + 2+ years' direct experience in the energy efficiency industry preferred. + Previous sales, customer service, or customer management experience. + Understanding of energy efficiency technologies and energy-saving solutions including, lighting, HVAC and other mechanical systems. + BPI, HERS, PE, CEM, other energy-related industry certification(s) or engineering degree from an accredited institution **Who we are and what we do:** APTIM is a global industry leader headquartered in Baton Rouge, Louisiana. With more than 4,000 employees worldwide, APTIM specializes in critical infrastructure, technical and data solutions, program management, environmental services, resilience, as well as sustainability and energy solutions. Our dedicated people have the proven experience and expertise to provide integrated services and solutions to government agencies, commercial, industrial, and energy customers. APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and the natural world, and creating an inclusive equitable environment that celebrates the diversity of our people. Watch our video: Aptim Making a Difference Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing HRQuestions@cbifederalservices.com or calling 855.343.5600 for assistance. EOE/Vets/Disability