Resource Innovations is seeking a Field Operations Manager to join our growing team in California. We are looking for an experienced Field Operations Manager with a background in working with contractors and the installation of energy-efficient equipment. In this role, you will support the Energy Savings Assistance Program by building strong relationships with contractors, managing performance metrics, supporting training initiatives, and driving positive energy savings outcomes. You will collaborate with the Program Delivery and Management Team to guide program requirements, coordinate on client needs, and improve quality assurance and control. Your expertise in utility programs and energy efficiency will be crucial in helping contractors succeed and achieving organizational goals.

Resource Innovations is a diverse, inclusive energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're expanding our clean energy solutions to guide utilities through complex challenges, including load flexibility, electrification, and carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Field Engagement-

Act as the primary point of contact and trusted advisor for contractors in the field, fostering strong working relationships to boost program participation, success, and quality assurance/quality control goals. Conduct field visits with contractors to provide hands-on training and identify areas for improvement. Program Execution: Oversee the implementation of program goals, key performance indicators, and project timelines. Training and Capacity Building: Develop and facilitate custom training initiatives aligned with program objectives and performance improvement in delivering energy-efficient project installations and high customer satisfaction. KPI Tracking: Develop and track required KPIs related to contractor performance in energy efficiency projects. Performance Improvement: Regularly collaborate with contractors to improve performance, address issues, and promote success. Data Analysis: Analyze performance data to identify areas for process optimization within energy efficiency project delivery. Process Improvement: Recommend and implement process improvements to enhance overall efficiency and project results. Program Management: Contribute to project plans, measure launch plans, and reporting. Other duties as assigned.