Energy / IT Solutions Analyst, Senior | Real Time Transmission Operations Support Apply now » Date: Jan 23, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary Energy / IT Solutions Analyst, Senior | Real Time Transmission Operations Support Are you passionate about driving innovation and ensuring the reliability of critical energy systems? We’re seeking a Senior Energy/IT Solutions Analyst to join our Real-Time Transmission Operations Support team and play a key role in enhancing our energy management and control center automation systems. In this role, you will: + Analyze, research, and develop improvements for the Energy Management System (EMS) and Supervisory Control and Data Acquisition (SCADA) system. + Implement and maintain enhancements to electric control center automation systems to optimize operational efficiency. + Collaborate with cross-functional teams to identify and address system performance challenges. + Ensure compliance with industry standards and regulatory requirements while driving continuous improvement initiatives. We want to connect with professionals who have: + Extensive experience with EMS, SCADA, and other energy-related automation systems. + Strong analytical and problem-solving skills to identify and implement system enhancements. + A proactive and collaborative approach to supporting real-time operations. + A commitment to operational excellence and innovation in energy solutions. Take the next step in your career and help power the future of energy operations. Apply today! Minimum Requirements Energy / IT Solutions Analyst, Senior | Real Time Transmission Operations Support + Bachelors' degree in Information Technology or related field + AND seven (7) years of prior relevant experience or equivalent combination of education and directly related experience. + Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas. Preferred Special Skills, Knowledge or Qualifications + Knowledge of safety policies, practices and procedures; + basic knowledge of computer science and/or engineering; generation, transmission and distribution system design, operations, and procedures; systems software and database administration; + network and workstation technologies; technical issues related to energy management systems and applications; software, hardware and telecommunication; + systems for real-time data collection and exchange. + Skill in developing and writing technical documentation; evaluating and testing emerging technologies + SQL (Structured Query Language); statistics, mechanics, and physics; technical writing; testing different types of equipment, such as flow meters; Microsoft office, including Word and Excel. + Ability to troubleshoot Windows and Linux environments; provided off hours support as part of an on-call rotation; work well on a team; works well with customers/clients; problem solve; thinks innovatively; gives high level of attention to detail Major Accountabilities 1) Applies deep knowledge in specific technical areas to process, provides support with, and solves large and complex support requests within the energy management system (EMS), the supervisory control and data acquisition (SCADA) system, and other electric control center automation systems 2) Contributes to development of new, innovative EMS and SCADA support processes and tools 3) Leads high level troubleshooting of the SCADA system 4) Leads and communicates development of service, implementation and support procedures 5) Analyzes performance reports from across practices and contributes to resulting strategic business decisions 6) Identifies and independently assesses impact of high risk changes and institutes organization-wide mitigation actions 7) Migrates and deploys highly complex solutions 8) Creates and implements more complex improvements that mitigate risks and create a more reliable and efficient electrical grid 9) Sets best practices for EMS solution alignment with relevant industry, regulatory and technical requirements 10) Provides guidance and assistance to other employees as the lead 11) May manage large projects or initiatives Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace. Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis. *Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). *Working from a home office requires adequate technology and an appropriate ergonomic set up. *Role types are subject to change based on business need. CIP Requirement: This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.