ADP is hiring an Engagement Lead to join our Celergo Streamline Team.  

  

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. 

  

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. 

 

The Engagement Lead must demonstrate excellent knowledge and experience in global outsourcing (BPO, technology, services) implementation/transition methodologies to understand client needs, set expectations and introduce global clients to the ADP Celergo methodology. Requires strong communication and cross-cultural skills to collaborate with the team members internationally.

 

What you’ll do:

What you can expect on a typical day:

Review contracts, scope of work and due diligences with Senior Sales representatives. Lead discussions with key stakeholders to preparation clients for implementation. Introduce methodology, discuss project scope and set client expectations. Develop deployment strategies, roll out plans, milestones and timelines to baseline tasks required for projects. Advise global clients on best practices and make recommendations for successful implementations. Participate to Global Program Preparation Phase in collaboration with GlobalView to introduce Global Payroll Programs. Serve as a single point of contact for client inquiries during the project preparation phase. Responsible for providing status reporting and providing responsive feedback to management and senior leadership. Explain payroll (compensation, benefits etc.) and its financial implications to clients. Clearly explain country specific payroll information and requirements to clients. Train clients through online demonstrations using our payroll technology. Interact and communicate with international partners to clarify country specific items. Lead with internal projects such as preparing proposals, customer presentations, and marketing efforts to improve project preparation processes. Support sales in participating in pre-sales meeting when required, provided Implementation expertise, and representing ADP to senior decision-makers. Other duties may be assigned.

 

TO SUCCEED IN THIS ROLE:

Minimum of 5 years of experience in Global Implementation/service projects and/or service. Global Payroll experience required. Previous experience managing Global Programs and interacting with Senior Stakeholders including C-Suite. Excellent interpersonal, verbal, and written communication skills. Outstanding presentation skills. Ability to work under pressure while maintaining a professional demeanor. Ability to solve complex problems and provide creative solutions.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success

 

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, dynamic environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.  Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP.

 

What are you waiting for?  Apply today!

 

Bonus points for these: Preferred Qualifications

Experience in sales/pre-sales processes a plus. Fluency in Spanish is a plus. Project management certification desirable.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.