Marsh is seeking candidates for the following position based in the Singapore office:
Engagement Leader, Insurer Consulting Group
What can you expect?
This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional team based in Singapore.Be part of a reputable and recognized brand in the insurance and risk management industry by working with and learning from industry leading experts in the fieldUnprecedented opportunity to meaningfully impact our clients and make a differenceYou will also get access to colleague resource groups across the globe providing engagement, mentorship and development opportunities, to help you build a sense of connection and community throughout your career.What is in it for you?
Marsh's Insurer Consulting Group (ICG) provides services to insurance carriers. The team aims to provide the insurance market with tools and services designed to assist them in identifying new opportunities, to improve their product offerings and to increase their operational efficiency.This position is for an established and productive professional individual contributor in Insurer Relationship Management, who has a background and experience in the commercial insurance sector. The role will have a strong level of autonomy, requiring the individual to work independently with minimal supervision, acting as a focal point for the strategic senior level relationship representing the broker (Marsh) and insurer clients. This role will have key responsibility for managing carrier relationships and providing value added consulting services to Marsh’s ICG strategic carrier partners in the commercial insurance space. The role objectives include achieving ongoing annual targets as well as leadership and delivery of bespoke consulting projects.We will count on you to:
Build and maintain effective and sustainable relationships with executive management at strategic carriers in the health insurance sector.Prospect and secure new insurance companies as clients across the Asia region in the P&C insurance space.Identify and understand the carriers’ requirements and needs, and work with Marsh regional and local colleagues across Asia to match these with firm capabilities. Provide connections with different parts of the organization to connect teams to generate new business as appropriate.Understand strategic carriers’ business objectives and lead the development of custom solutions to address the carriers’ needs. Effectively present ideas to the carriers as required. Work closely with Insurer ‘Executive Sponsors’ ensuring they are well briefed on relationship themes and issues.Ensure that strategic and tactical plans are developed in conjunction with strategic carriers. Ensure carrier activity scorecards are in place and actively monitored to compare performance against plan for both financial and non-financial objectives.Utilize all data available to optimize analytical capabilities and to create more effective tactics with strategic carriers. Facilitates additional research and analysis on various markets or industries as designated to find new areas of opportunity for Insurers to improve their business performance with MMC.Work with internal colleagues to develop and expand Marsh ICG offering to continue growth of Marsh ICG revenue.In conjunction with the Asia team, set and achieve/exceed annual revenue budget for the commercial insurance sectorActively engage with local market Lines of Business to ensure their strategies & priorities are understood and accurately represented to strategic health insurance carriersWork with local offices & teams in the region to ensure they understand performance and reporting requirements under the ICG agreements. Work with them to improve effectiveness and early detection and solution of problem areas for these key clients. Develop strong relationships with professional counterparts within Asia as well as other regions through regular and structured engagement both on an informal and formal basis.Develop carrier briefing reports that are specific to the Region as required for provision to regional, local and international colleaguesAddress escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgement as to when to escalate major issues to colleagues while ensuring compliance.Contribute to and promote ICG’s and MMC external image, expand professional networks and support strategic partners through press, articles/papers and external presentationsSupport insurers meetings and significant events. Regional travel is required.What you need to have:
Degree holder with at least 10 years of relevant experience in the commercial insurance industry in AsiaGood commercial acumen with demonstrated capabilities to manage and grow a book of business.Excellent communication and engagement skills, comfortable dealing with stakeholders to C- level.Ability to demonstrate sound judgment in the prioritization of competing work assignments, escalation of issues and the formulation of solutions.Effective organization and consulting skills with key attention to detail and delivery of high-quality documentation with the ability to implement/influence change.Ability to work under pressure to meet deadlines and changing priorities.Strong analytical problem-solving skills and experience around the use of data to manage and improve performance.What makes you stand out?
Smart, collaborative, relationship and outcome focused with the ability to make decisions where ambiguity exists. Able to work autonomously and adapt in a fast-paced, dynamic environment.Ability to work under pressure to meet deadlines and changing priorities.Strong analytical problem-solving skills and experience around the use of data to manage and improve performance.Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.