Cupertino, CA, US
11 days ago
Engagement Manager
As an Engagement Manager, you will play a pivotal role in developing deal strategy and delivering complex proposals that involve multiple workstreams. You will work closely with AWS teams and customer stakeholders, ensuring that proposals are aligned with strategic goals and are executed efficiently. Your role will involve overseeing the end-to-end proposal lifecycle, including pricing strategy, proposal development, and customer experience, to ensure successful proposal outcomes.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities
Project Management and Execution:
- Define, plan, and manage integrated project workstreams across various strategic opportunities.
- Lead project scheduling and coordination to ensure timely delivery and quality outcomes.
- Develop and implement risk management strategies to mitigate potential project risks.

Strategy Development and Proposal:
- Conduct market research using comps and industry reports.
- Define B2B customer experience and metrics to improve customer life cycle, increase share of wallet, pricing and products.
- Develop proposals for the Board of Directors and C-suite.

Stakeholder Communication and Reporting:
- Prepare and deliver detailed project updates and reports to stakeholders, ensuring transparency and alignment with business objectives.
- Serve as a key point of contact for stakeholders, including internal AWS teams and customer representatives, maintaining continuous communication throughout the project lifecycle.
- Collaborate with internal teams to deliver proposals that meet customer needs and align with AWS’s strategic goals.

Team Collaboration and Support:
- Work closely with cross-functional teams to gather and define data requirements, ensuring they are integrated into project plans.
- Collaborate with matrix-based internal teams to resolve project challenges, align goals, and achieve project deliverables.

Accountability and Metrics:
- Take responsibility for the success of the projects, tracking performance metrics and adjusting strategies as needed to achieve business objectives.
- Ensure that all project deliverables meet the required quality standards and strategic goals, including the successful delivery of proposals and execution of contracts.


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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