Description As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us. At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? We’re looking for an Engagement Manager II to join our team. A practitioner who accelerates outcomes, affects positive change, and moves business forward. Let’s partner. Together, we can accomplish amazing things. The Engagement Manager II (EM2) position is a delivery leadership position in the organization, in which the individual is responsible for managing at least three or more projects/project teams/programs at a time or potentially one or more complex engagements. The Engagement Manager provides ownership of customer expectations, delivery assurance of application services deliverables, and all-around outcomes for clients. The EM2 role is responsible for quantifying the business benefits of project outcomes throughout the engagement. As a more advanced Engagement Manager position, an EM2 is expected to have the experience and background to perform all the duties described below for engagements of all service types including all those expected of a EM1 along with complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs. This position requires a more demanding set of skills, educational background and demonstrated experience as related to the technical practice area. This role could require up to 50% travel. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. • Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits. o Canada (English) full time internal employment benefits link - https://www.teksystems.com/en-ca/careers/benefits o Canada (French) full time internal employment benefits link - https://www.teksystems.com/fr-ca/careers/benefits o Link to downloadable PDF EMEA specific country benefits documents to share with talent - https://allegiscloud.sharepoint.com/sites/TheOne/HR/benefits/Pages/default.aspx Skills Project management, Portfolio management, Agile, Program management, Implementation, Communication and leadership skills, Requirement gathering, Data analysis, Profit and loss analysis, Reporting, Agile software development methodology Top Skills Details Project management,Portfolio management,Agile,Program management,Implementation,Communication and leadership skills,Requirement gathering,Data analysis,Profit and loss analysis,Reporting,Agile software development methodology Additional Skills & Qualifications Required Experience: • Strong business acumen with the ability to develop a business case, to gather business requirements, and translate them into a customer solution when required. • Experience with Managed Services type delivery with an understanding of ITSM and the Continue Service Improvement cycle. • Ability to work collaboratively with cross-functional teams and stakeholders. • Application Development experience highly desired. • Project management credential such as Agile, PMP, IAOP (Outsourcing Professional), ITIL, CSA (ServiceNow Certified System Administrator) or other relevant certifications is preferred. • 7-9+ years’ experience in technology and/or professional services with a preference for experience at a consulting services provider. • 5+ years in IT service management/project management providing project and delivery management and daily operational oversight within a professional services delivery environment within Insurance and Financial domain. • Reside in the Erie, PA area. • Bachelor’s Degree or equivalent, relevant experience Experience Level Intermediate Level Pay and Benefits The pay range for this position is $105000.00 - $150000.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: • Medical, Dental, and Vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life and AD&D for employee and dependents)• Short and Long-Term Disability• Health Spending Account (HSA)• Transportation Benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Linthicum,MD. Application Deadline This position is anticipated to close on Mar 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.