Are you passionate about developing new relationships and\r\nidentifying new potential growth areas of existing relationships?

NHS Shared Business Services are seeking an Engagement\r\nSupport Manager to join our Integrated Care Services procurement team.

This role will support the Commercial Advisors in building\r\nclient relationships and encouraging collaborative partnerships across NHS\r\nTrusts and ICS areas to drive the growth and identify opportunities for service\r\nlines. You will help develop a cohesive client-facing approach by ensuring\r\ncoordination, ensuring full transparency in engagement efforts and progress on\r\npotential opportunities.

This flexible hybrid role allows remote work with quarterly\r\nin-person team meetings in Leeds or Salford, plus client site visits as needed\r\nto strengthen relationships.

If you think this role could be for you, we want to hear\r\nfrom you!

What you will be doing:

Developing regional approaches and define Engagement Strategies along side the Engagement team.Identifying risks, issues, and opportunities for synergy in client relationships.Preparing for, attending and minute taking at Client facing meetings, with Commercial Advisors, as required.Processing all client enquires according to the agreed service level and documentation.Networking and building relationships with colleagues whilst showing respect to other team members and their contributions.Clarifying problems and needs, providing timely information when required, and maintaining willingness, clarity, and integrity.

What you will bring:

Experience in a Junior Sales/Account Executive role with client-facing exposure.Proficient in compiling, analysing, and communicating information at a strategic level.Ability to work autonomously under pressure, balancing multiple priorities and meeting deadlines.Strong interpersonal skills with senior-level collaborators and team collaboration.Excellent presentation, leadership, and influencing skills, with a degree-level education.

It would be great if you had:

Knowledge and experience of the NHS and outsourcing sectorUnderstanding of commercial and financial modellingStrong awareness of broader NHS policies and service-related issues

If you are interested in this role but not sure if your\r\nskills and experience are exactly what we’re looking for, please do apply, we’d\r\nlove to hear from you!

Employment Type: Full Time, Permanent

Location: Commutable to either Leeds or Salford

Security Clearance Level: DBS

Internal Recruiter: Kayleigh

Salary: Up to £38,000 (depending on experience)

Benefits: 25 days annual leave with the choice to buy\r\nadditional days, health cash plan, life assurance, pension, and generous\r\nflexible benefits fund

Although this role is advertised as full-time, we support\r\nmany ways of working and can offer a range of flexible working arrangements.\r\nSo, if you’re interested and need to work flexibly, we encourage you to apply\r\nand talk to us about what might be possible.

Loved reading about this job and want to know more about\r\nus?

NHS Shared Business Services (NHS SBS) was created by the\r\nDepartment of Health and Social Care to deliver corporate services to the NHS.\r\nA unique joint venture with Sopra Steria, a European leader in digital services\r\nand software development, we make life easier for NHS employees, patients, and\r\nsuppliers, and deliver value for money to the taxpayer. Proud members of the\r\nNHS family, we provide finance & accounting, digital, procurement and\r\nworkforce services to more than half the NHS in England, and our solutions are\r\nunderpinned by cutting-edge technologies and our teams’ expertise, in-depth\r\nunderstanding of the NHS, and commitment to service excellence.

We share common values and unity of purpose with the rest of\r\nthe NHS family, are committed to being a force for good, and are dedicated and\r\nempowered to act responsibly and sustainably at organisational, team and\r\nindividual level.

Would you like to join us on our journey?