At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, call center operations, and employees. We are investing in data and technology, using DevOps practices and building an engineering culture of empowered technical experts. The Engineer supports and drives technical designing, developing, implementing and governance of technology solutions that deliver business value across the organization while continuously improving time to market. 

         

          

At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, call center operations, and employees. We are investing in data and technology, using DevOps practices and building an engineering culture of empowered technical experts. The Engineer supports and drives technical designing, developing, implementing and governance of technology solutions that deliver business value across the organization while continuously improving time to market.  

 

Position Summary:   

  

The Engineer will be part of a product team that supports various applications and capabilities for our call centers and client/field facing IVR technology.  The Engineer will be responsible for designing, building (configuration and customization), unit testing, implementation, and maintenance of functionality that meets the needs identified by business partners.     

  

  

Position Roles / Responsibilities / Accountabilities  

  

Solution Architecture / Systems Design  

Review and understand documented user stories  

Partner with Sr. Engineer to define system solutions that ensure alignment with industry best practices, technical strategies, and priorities.  

 

Application Construct  

Collaborate with Sr. Engineer to develop solutions  

Unit test deliverables throughout development process  

Ensure post solution reviews are completed  

  

Application Implementation & Maintenance  

Implement functionality using approved change management processes  

Provide support for service requests, routine maintenance, and general support activities.   

Ability to perform unit testing on code and coordinate with Quality Assurance Engineers on functional and performance testing across applications and technical platforms  

  

Position Qualifications  

Strong experience in Java, Java Script, Websphere, Tomcat, and Junit 

Preferred experience in Avaya OD IVR development and support 

Preferred experience and knowledge of working with telephony platforms(Avaya, Genesys, AWS, Five9, NICE or other) 

Experience in Rest API integrations 

Experience in Database integrations 

Experience with CI/CD DevOps including tools such as: GitHub, Bitbucket, Jira 

Experience working with vendor technical staff on implementing system upgrades, enhancements, and issue resolution 

Experience working in an Agile project team environment 

Experience working directly with product owners and business partners 

3-5 years technical development experience 

Strong verbal and written communication skills, particularly around technical documentation 

Ability and desire to learn new technologies and development tools 

A creative mindset to apply innovative approaches to software design 

  

  

We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. 

 

At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $77,988.00 - $105,514.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.