You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite or in a hybrid model (combination of in-office and virtual days).

Functional Description:

We are building an energetic, high-performance team with a nimble and creative mindset to drive our technology and products. American Express (AXP) is a powerful brand, a great place to work and has unparalleled scale. Join us for an exciting opportunity in the Marketing Technology within American Express Technologies. This team is specialized in creating self-service chat bot to provide seamless business process automation. Team leverages Slack, Web Channels as User Interface and Rasa for contextual dialogue. Being part of the team, you will get numerous opportunities to utilize and learn LLM/GenAI.

Job Responsibilities: 

Entry level ability in software development. Functions as core member of an agile team by contributing to software builds through consistent development practices with respect to tools, common components, and documentation. Collaborate and communicate efficiently with other team members to deliver the assigned tasks. Provides continuous support for ongoing application availability. Learns, understands, participates fully in all team ceremonies, including work breakdown, estimation, and retrospectives. Willingness to learn new technologies and exploit them to their optimal potential, including substantiated ability to innovate and take pride in quickly deploying working software. High energy demonstrated, willingness to learn new technologies and takes pride in how fast they develop working software.

Minimum Qualifications:

3+ yr. of strong programming knowledge in Java, JS, and Node 2+ yr. of experience in developing REST APIs Experience in building Micro services Experience with Chat bots (LLM/Gen AI/Rasa/NLP) Experience working in JavaScript and able to demonstrate good JavaScript knowledge. Able to demonstrate good web fundamentals & knowledge of DOM. Experience writing adaptive and responsive UI applications. 3+ yr. of hands-on experience in HTML5, React, Redux, Angular, CSS Experience in RDBMS and NoSQL databases Experience with TDD, BDD and unit testing Possess excellent verbal/written communication and negotiation skills. Function as member of an Agile scrum team working on prioritized product backlog. Analyze/refine business features and user stories with Product Owner to support design and build activities. Practitioner level understanding of CI/CD process and tools like – Git, Docker, Jenkins, XL Release etc Experience with one or more logging and monitoring tools like Splunk, Dynatrace

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.