About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

 The role will be on site: Location:  Herndon, VA 

The Main Responsibilities Interpret and report on network anomalies to the team, management and customerEscalate for resolution of network anomaliesAvailable to submit daily network status report prior to 0700 each business daySubmit after action reports to management and customer as requiredProvide pro-active network monitoring of potential jeopardy situations to the network or circuits using Telenium and other Network Management SystemsDevelop and maintain availability metrics for SONET and Wavelength servicesPresent network and circuit updates at regular meetingsProvide updates and feedback to management and the customerAssist with new proposalsDevelop and maintain standard operating proceduresMentor team members on Operations and Maintenance (O&M) processes and proceduresUnderstands and adheres to company policies and practicesWhat We Look For in a Candidate  Demonstrated experience with SONET based, metro fiber networks, next-generation DWDM systems  and IP based systemsPrevious experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations preferredAbility to relate technical issues to management and Government personnelPrior experience with Infinera, Ciena, suite of optical and Layer 2 network equipment and network management systemsPrevious experience with Government networks and customers preferredPrevious experience with TIRKS preferredPrevious experience with Lumen and commercial applications a plusPrevious experience with Telenium and Network Management Systems for identifying and monitoring network anomalies preferredAbility to interface in a professional manner with management and customer is essentialAssociate degree in Engineering, Electronics, Software, or Networks preferred; or a related technical or vocational education or equivalent experienceSeven or more years applicable work experienceCurrent Single Scope Background Investigation preferredUS Citizenship requiredCompensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:
$73,013 - $97,350 in these states: VA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

BenefitsBonus Structure

Requisition #: 336259

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
03/01/2025