About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the  Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Title: Network Support/Installation Technician II

Location: Washington, D.C.

Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph

The Main Responsibilities Analyze, administer, and maintain telecommunications and network cabling infrastructureResponsible for tasks assigned by project managers in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructureIn-depth knowledge of TDM networksDress, terminate, and test cables and componentsAbility to work with power tools and laddersInstall, maintain and repair voice and data communications systemsInterpret service orders, circuit diagrams, and electrical schematicsTest, locate, install, and repair cabling infrastructure associated with trouble calls, and performs routine maintenanceVerify work order information and receipt of all necessary equipment and informationVerify service by testing installed cabling; identifying, correcting, or escalating problemsWell-versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters.Document network by labeling and routing equipment and cables; recording configuration diagrams and specificationsMaintain network by troubleshooting and repair outages; testin network back-up procedures; update documentationMaintain current knowledge of relevant technologies as assignedParticipate in special projects as requiredIdentify, track and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standardsWhat We Look For in a Candidate Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience may be substituted in lieu of a degreeMinimum four (4) years of relevant experience in addition to education levelMust possess current DoD 8570 IAT II or IAM II certificationExperience working in a DoD or IC environment desiredCurrent active TS/SCI clearance, with the ability to obtain and maintain a CI polygraphCompensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$74070 - $98821 in these states: VA.

 

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333221

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary RangeSalary Min :

74070

Salary Max :

98821

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.