Peoria, IL, USA
4 days ago
Engineering Aide 3 52110-1
Job Title: Engineering Aide 3 
Location: Peoria, IL
Zip Code: 61629
Start Date: Right Away
Job Type: Contract
Pay Rate: Starting at $29.61/hr
Schedule: Hybrid
Keywords: #EngineeringAide #ILjobs #DSN

JOB RESPONSIBILITIES:
* Will answer troubleshooting questions for medium excavators in North America
* Will submit a Dealer Solutions Network (DSN) ticket to request assistance from the company.
* Responsible for responding to the DSN tickets in a timely fashion with a quality answer to help the dealer serve the customer.
* Will be interacting with the senior members on the team to receive training on how to answer the DSN tickets.
* May also interact with engineering resources to obtain assistance with responding to the tickets

REQUIRED QUALIFICATIONS:
* Associates Degree with 5-7 years of experience OR
* Bachelors Degree with 3+ years of experience
* Experience with troubleshooting required
* Internships WILL count for experience
* Troubleshooting, machine repair, machine systems experience
* Must be a strong communicator
* Must be able to have empathy & understand the dealership and customer pain while answering requests
* Must be a team player and be receptive to coaching


Benefits:
* Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision / glasses / prescription contact lens and eye test options available.
* On the job training / cross-training to develop and expand skills, creating opportunity for advancement and personal development. Tuition reimbursement available for relevant development opportunities.
* Life Insurance, disability insurance, and voluntary life insurance for family members available. Accident and critical illness insurance optional.
* Scheduled performance reviews create opportunities for advancement and pay increases.
* We have many success stories from individuals who took advantage of the training, cross-training, and personal development opportunities for advancement. We also have success stories of individuals who desired a reliable, scheduled and consistent career with appropriate work-life balance, health benefits and good job security. Whichever way you define success, this work culture cares about team members and treats each individual with dignity, inclusion, respect and recognition.
* A Referral Program compensates active employees for referring friends and former colleagues when the referral results in hiring the person. Our team has grown with referrals and internal promotions.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
EOE/F/M/Disability/Veterans
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