Austin, Texas, USA
1 day ago
Engineering Project Manager, Customer Systems
SummaryPosted: Feb 7, 2025Role Number:200565862We at Apple build stuff to amaze our users with ultra fast thoughtfully designed and carefully crafted solutions. We are not just any team but a highly motivated fast paced and ever evolving closely knit team of individuals looking to get more to scale to new heights. We have a thing for individuals like yourself who don’t stop at mediocrity or don’t settle for anything less than perfect. Apple's Service Management and GCRM Services team is looking for an extraordinary Engineering Project Manager with deep understanding and genuine passion for running programs, building complex cross-functional products and components in Apple’s fast paced environment using top of the line cutting edge technologies. You will manage technology initiatives across Applications and Products in Service management and GCRM Services space to support worldwide service business. If you have high motivation and a genuine passion for solving complex problems through innovation and building critical cross functional products in an extremely fast paced and collaborative environment - this role is for you. DescriptionDescriptionEmploy innovative techniques, working collaboratively with other team members and business stakeholders during the full lifecycle development process – including requirements analysis, design, development, deployment, testing and maintenance. Become the Product champion and manage Product evolution and define and own multi-year Product roadmap. Minimum QualificationsMinimum Qualifications2+ years combined experience in engineering project and product managementSolid understanding of software development methodologies (including agile and traditional waterfall)Excellent problem-solving and analytical skillsStrong written and verbal communication skills as well as strong organizational skillsAbility to juggle and complete multiple tasksExcellent leadership and influencing skillsBachelor’s degree in a related field or equivalent years of work experience.Key QualificationsKey QualificationsPreferred QualificationsPreferred QualificationsExperience working in a cross functional time-zone distributed team environmentProficient at managing multiple global efforts simultaneouslyExperience working with vendors and contractorsAble to fit in well with a team, understand capabilities and prioritiesSelf-motivated and pro-active with demonstrated creative and critical thinking capabilitiesEngineering/ Technical background preferredDevelop and execute work plans by leading scope, schedule, deliverables, and prioritizationActively and expertly collaborate with business and engineering teams on innovative solutions, requirements, scope, and project deliverablesProactively identify and communicate project issues and risksPrioritize issues while negotiating and setting appropriate expectations with team members, stakeholders and senior managementPrioritize team activities and drive resolution of issues across all areas of the projectAs an application Product owner, define product vision and align Business expectationsGain insight into Business direction and think through its impact on Product and drive changesDevelop user empathy and be able to present metrics on existing feature usage to supplement/justify ask for new featuresBachelor’s or Master's in CS or in a related field or equivalent years of work experience.Education & ExperienceEducation & ExperienceAdditional RequirementsAdditional RequirementsMore

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