Pulau Pinang, Pulau Pinang, MY
7 days ago
Engineering Services Coordinator

Job Summary
This role is responsible for coordinating a small-scale engineering project within a program, managing the development and implementation process, and creating custom reports and dashboards to track engineering metrics in real-time. The role assists in engineering change notices, bill of materials creation, and administrative tasks. The role proactively manages risk, compiles project status reports, and supports engineering project workflow. The role actively participates in a global program coordinator network and drafts statements of work and quotes for engineering services.

Responsibilities
• Coordinates a project within a small-scale program involving one or more functions driving the engineering development and implementation process for products or service offerings.
• Creates custom reports and dashboards using various tools, ensuring real-time tracking of key engineering metrics, and making adjustments or recommendations as needed.
• Assists with the preparation of engineering change notices, creation of bill of materials, and assisting internal and external customers in various administrative tasks directly related to the work unit’s primary function.
• Proactively plans, tracks, analyzes, and prompts risk management plans for cross-functional part-level issues that could impact product launch.
• Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems.
• Supports engineering project workflow requirements such as change orders, project amendments, and project closing.
• Actively participates in the global program coordinator network and workgroups to share lessons learned and develop recommendations for improvements.
• Drafts statements of work and quotes for engineering services such as mechanical design, thermal testing, acoustic testing, and custom scripting.
• Provides guidance, mentoring, and training to individual contributors in lower-level roles, and contributes to their growth in the organization.
 

Educational Background:

- at least Technical Diploma in a relevant field such as Engineering Technology, Electronics, Mechanical Engineering, or a related discipline.

- Certifications: Additional certifications related to reliability engineering, quality assurance, or specific technical skills may be preferred or required.

Experience:

- Relevant Work Experience: Experience in a similar role, such as an engineering technician, quality control technician, or in a manufacturing/production environment.

- Hands-on Skills: Practical experience with testing, troubleshooting, and involved in preliminary failure or root cause investigation.

Technical Skills:

- Testing and Analysis: Proficiency in using testing and diagnostic tools to assess product reliability and performance.

- Data Collection and Analysis: Ability to collect, analyse, and interpret data to identify trends, issues, and improvements.

- Knowledge of Reliability Standards: Understanding of industry standards and best practices related to product reliability and quality assurance.

- Basic Software Proficiency: Familiarity with Microsoft office data analysis (e.g., PPT, Words, Excel), good to have familiarity on product reliability/testing software.

Soft Skills:

- Attention to Detail: Strong attention to detail to ensure accurate testing and data collection.

- Problem-Solving Skills: Ability to troubleshoot and resolve issues effectively.

- Communication Skills: Good verbal and written communication skills to document findings and communicate with team members.

- Teamwork: Ability to work collaboratively with engineers, technicians, and other stakeholders.

Physical Requirements:

- Manual Dexterity: Ability to handle small components and tools.

- Stamina: Capability to perform repetitive tasks and work in various environments, which might include standing for extended periods.


Other Considerations:

- Safety Awareness: Understanding and adhering to safety protocols and regulations.

- Continuous Learning: Willingness to stay updated with new technologies, methods, and best practices in reliability engineering

- Flexibility: Willingness to work overtime if necessary.

- Project Management: Basic project management skills to assist in planning and executing reliability testing projects.


Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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