At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
This positions supports Property Leadership in maintaining the property assets to the highest level by providing direction and supervision to the staff, monitoring various aspects of the day to day operations, preparing reports related to department operations, assisting in staffing, training, evaluating performance.
Preferred Qualifications:
Three to five years in supervisory position in a Hospitality environment
Basics English language communication skills.
Strong mechanical background with minimal 4 years hands on experience in maintenance related activity
Valid Florida Drivers License Preferred
Working knowledge of Electrical, Plumbing, HVAC, Refrigeration and Life Safety operating systems
Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping and reporting systems
Effective supervisory, organizational and communication skills
Knowledge of computer based operating systems
Preferred knowledge of: HotSOS, transcendent, luthron, JCI and Niagra
Ability to stand, stoop, bend repetitively, pull, push, climb ladders, work outside, extensive walking and lift up to 75 lbs
Must be guest oriented and posses excellent hospitality skills
Requires full availability including days, nights, weekends, and holidays.
Responsibilities:
Establishes daily work assignments, and directs flow of same to completion
Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
Assists all department heads in handling any unusual maintenance related guest complaints
Ensures completion to standard of all required preventive maintenance operations
Assists engineers in diagnosis of problems related to equipment malfunction
Provides supervision/support to all Engineering department staff on a daily basis
Ensures maintenance shop adherence to cleanliness and safety standards
Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel
Assist property leadership in monitoring energy consumption, maintaining equipment and supply inventories
Assists property leadership in communicating Maintenance Request needs to engineers as needed
Performs periodic inspections of all property assets to ensure maintenance to standard
Assists with coaching and recognition of departmental personnel according to Loews standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Monitors schedules and hours of Engineering Department on a daily basis
Establishes and ensures adherence to all department and Loews Hotels guidelines, policies and procedures
Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
Other duties as assigned