Do you want to make a difference?
Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference?
Come Join Our Team
The Cognosante Enrollment Assistance Program (EAP) contracts with the Centers for Medicare & Medicaid Services (CMS) Center for Consumer Information and insurance Oversight (CCIIO) and supports outreach and enrollment in multiple states to ensure continuity of coverage for Federally-facilitated Marketplace (FFM) consumers terminated from Medicaid or the Children’s Health Insurance Program (CHIP) during the redetermination process.
What is the position?
The Enrollment Assister-Outreach will play a key role on the EAP and will be trained and certified to conduct targeted outreach to impacted consumers in population centers identified by CMS. Our Enrollment Assisters educate consumers regarding eligibility determinations and facilitate selection, application, and enrollment into qualified health plans to maintain coverage.
What will I get to do?
What qualifications do I need?
Candidates who do not meet the required qualifications will not be considered.
The successful candidate will be expected to:Pass a background check as required for certificationSuccessfully complete mandatory training and certification requirements within the allotted timeframeComplete additional state registration, certifications, or background checks (depending on state of residence or state law) prior to performing any job dutiesAdhere to prescribed conflict-of-interest prohibitions related to employment or compensation from health insurance issuersBe available to work flexible/nontraditional hours, including evenings and weekendsParticipate in some reimbursed in-state and local travel for Community EventsHigh school diploma or GED.Minimum of 2 years of experience in customer service, call center or in related public facing positions.Maintain a distraction-free, dedicated workspace, with reliable high-speed internet. Minimum requirements 25 Mbps download and 3 Mbps upload speeds. (NO public Wi Fi allowed without Cognosante VPN access)Ability to demonstrate proficiency in computer literacy, use of relevant computer applications such as MS Office, MS Teams, customer relationship management (CRM) or database management tools.Demonstrate both written and oral communication skills.Demonstrate ability to collect data and analyze data from the consumer.Demonstrate the ability to work independently and as part of a team.Possess a valid driver’s license, have access to reliable transportation, be an insured driver in an active auto insurance policy and in good standing with driver’s license/record
What additional characteristics will help me thrive?
What We Offer
Our mission is to provide comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents that:
Ensure optimal health and productivity of our employees
Support employee retention and attraction
Provide work/life balance to ensure our employees succeed inside and outside of the office
Compensation
$17.20 - $36.05The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante’s total compensation package for employees. It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.
Cognosante will not provide sponsorship for employment-based immigration benefits for this position.
What We Promise
Cognosante employees are inspired by our bold mission to improve lives. To achieve this mission, we put our people first. No matter where they're located around the nation, our innovative workplaces enable individuals to apply their skills and experience to work toward a greater good.
We foster a winning culture of solution creators built on innovation, collaboration, flexibility, and work-life balance. And we invest in the next generation of diverse talent to foster an inclusive, progressive, adaptable workplace that prioritizes advancement for all. As an affirmative action employer, we are committed to equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Your safety during your job search is important. Recruiting communications will always be sent through one of the following corporate domain emails (@cognosante.com or @accurate.com).
We will never send communications through any other domain, including @cognosantecareers.com, @gmail.com or @yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at jobs@cognosante.com