Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Allied Universal® is hiring a Enterprise Account Portfolio Manager.- Healthcare. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.
This position is responsible to providing support to healthcare clients in the West Florida region. Candidate must reside in West Florida region.
RESPONSIBILITIES:
Relationship Management and Client Intimacy:Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings. Ability to travel domestic and international, ranging from 35% to 75% of the time based on client and company needsPrepare PowerPoint presentations and facilitate client quarterly and annual business reviewsTime and Operational Oversight:Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivityIdentify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract complianceFinancial Performance and Growth:Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targetsCollaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid processQUALIFICATIONS (MUST HAVE):
Must possess one or more of the following:Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industryAssociate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industryHigh school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industryMinimum of two (2) years of account management experience driving customer solutionsMinimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumenLeadership skills that foster teamwork, innovation, agility, client relations and achieving desired resultsAbility to collaborate across multiple branches and support departments to creatively support client's satisfactionResults-oriented problem-solving skills that meet client and employee needs, while running a profitable businessProficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry eventsAbility to travel 35% to 75% of the time based on client and company’s needsPREFERRED QUALIFICATIONS (NICE TO HAVE):
Military veteran, law enforcement, or contract or proprietary security services experienceBENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.#LI-CW1
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.