Enterprise Account Specialist **McGraw Hill** 1 Positions ID: 5189 Posted On 01/23/2025 **Job Overview** Overview **Impact the Moment** When was the last time you experienced the impact of your work? Our team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to touch lives across the world and experience first-hand the difference your hard work makes. We’re looking for an **Enterprise Account Specialist** to oversee and manage the operations of our existing Enterprise Sales and Affordable Access Programs. **How can you make an impact?** The **Enterprise Account Specialist** implements and manages the operational functions that enable our Affordable Access Programs to be delivered at over 1500 Colleges nationwide. The EAS implements strategies and processes that result in the growth, maintenance, and protection of our Affordable Access Revenue. You will be overseeing and driving the accuracy and integrity of Enterprise Sales offerings. You will serve as the liaison both externally and internally for our Affordable Access Operations. Your critical thinking, organizational, analytical and relationship building skills will help ensure the excellence of our current and future Affordable Access Institutional Partnerships. Reporting to the Associate Director of Enterprise Account Specialists, your work will help build the future of learning. **This is a fully remote role and all candidates but be authorized to work for any employer in the United States.** **What you will be doing:** + Own and manage the relationship with our outside bookstore partners. + Reply to customer inquiries with individualized communications on matters of moderate importance and complexity to foster on-going positive relationships. + Build customized tracking worksheet for each account; maintain accurate pricing, product specifications, and delivery of Affordable Access offerings. + Calculate customer-specific pricing utilizing established margins. + Perform root cause analysis on issues that arise on customer accounts and bring the issue to a successful resolution. + Responsible for requesting codeless offers, maintaining the delivery of these offers, and triaging and facilitating solutions when issues arise. + Manage updates to products, pricing, and delivery as well as auditing information provided by outside partners to ensure accuracy and protection of MHE Revenue. **A successful candidate will have:** + Strong analytical, organizational, and project management skills. + Attention to detail and the ability to solve problems, resolve issues and thrive in a rapidly evolving work environment. + Ability to build and maintain strong external and internal relationships and manage and oversee a large amount of data associated with Enterprise Sales. + 1-3 years of experience as a Sales Support Specialist or Implementation consultant is desired. + Bachelor’s degree preferred with a general understanding of the Higher Education market. + Strong verbal and written communication skills with Microsoft Office Suite experience & superb Excel skills. + Ability to understand the impact of margins on product pricing. **Why work for us?** The work you do at McGraw Hill matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights. The pay for this position is $50,000-$60,000 annually, however, base pay offered will vary depending on job-related knowledge, skills, and experience. In addition to the salary, we have a full range of medical and/or other benefits, depending on the position offered. Click  here to learn more about our benefit offerings. McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 48391 Primary Contact 1702837431829 Jacqui Edwards , Phone Phone Phone Fax jacqui.edwards@mheducation.com Email True False True **Job Details** Categories Publishing/Printing Sales/Service Location Remote, Remote Job Type Employee Full/Part Full Time Company ID 695 Job REQ # 5189 \# Positions 1 Start Date 20250123 End Date 20250225 Featured Job TH Ad TH Comments **Similar Jobs** ACCOUNT EXECUTIVE OUTSIDE SALES Richland Center Shopping News (A Divison of WCI) Sales Operations Specialist McGraw Hill ACCOUNT EXECUTIVE WoodwardBizMedia (A Division of WCI) Accountant Cottingham & Butler/ SISCO ACCOUNT EXECUTIVE Telegraph Herald Staffing Account Manager Sedona Staffing Services National Enterprise Account Executive McGraw Hill Account Administrator Cottingham & Butler/ SISCO Sales Representative/Account Manager Bodensteiner Implement Co Sales Representative/Account Manager Bodensteiner Implement Co **Share this Job** McGraw Hill **About the Company** At McGraw Hill, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops. It exists where the science of learning meets the art of teaching. Educators have been and always will be at the core of the learning experience. The solutions we develop help educators impart their knowledge to students more efficiently. We believe that harnessing technology can enhance learning inside and outside of the classroom and deepen the connections between students and teachers to empower greater success. By partnering with educators around the globe, our learning engineers, content developers and pedagogical experts are developing increasingly open learning ecosystems that are proven to improve pass rates, elevate grades and increase engagement for each individual learner while improving outcomes for all. Why? Because learning changes everything. http://www.mheducation.com/careers (https://careers.mheducation.com/)