Enterprise Architect - APJ
DocuSign
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do This is an exciting, strategic role that combines the competencies of value selling, technical presales, business and strategic technology consulting. We’re looking for an exceptional individual to join our Solutions Consulting team in ANZ and be a key player in further developing the Docusign Enterprise Advisory Program. In this role, you will work closely with our Sales, Customer Success, Product and Marketing teams to ensure a successful engagement with our key customers and prospects, and you will have an opportunity to directly influence Docusign’s largest sales engagements and support Docusign accelerated growth. You will support key accounts across all steps in the customer lifecycle including account planning, sales advisory, big deal architecture and executive proposals, and support value measurement and realization of targeted business outcomes. At a broader level this role will produce thought leadership content, advise on go to market strategies and develop industry playbooks. This position is an individual contributor role reporting to the Director of Solution Consulting ANZ. Responsibility Work closely with the customers, Sales, Customer Success, and Marketing to understand how Docusign technologies help customers meet their strategic objectives and provide value by identifying and understanding key industry and business drivers, developing compelling industry points of view and driving executive level conversations Identify target operational and financial metrics impacted by Docusign’s solutions and use these metrics to develop ROI / Total Cost of Ownership (TCO), Order of magnitude models to quantify the value of Docusign’s System of Agreement platform Build business value propositions including development of strategic account plans, formulating value hypothesis, case justifications, and crafting compelling proposals to C-Level executives Conduct industry/account research and analysis to help develop a point of view of how Docusign can help customers achieve their strategic objectives Support sales in understanding key account opportunities, white-spacing, collaborator mapping and resource mobilisation Win the trust of Docusign’s world-class sales team to become a trusted advisor and coach on the Customer Value Journey (Selling, Value Realisation, Expansion) Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BA/BS degree or equivalent in a quantitative field (business, finance, economics, math, engineering, marketing) or related area 4+ years of management consulting experience with a leading international consulting firm Excellent executive presentation and communication skills Strong analytical skills, including mastery of Financial modelling and data visualisation with an ability to incorporate data into compelling storylines for executive-level conversations Preferred 5+ years of professional related experience Experience in Sales, Industry Solutions, Value Engineering or Business Transformation Experience leading executive engagements MBA qualification Demonstrated skills in design and facilitation of executive-level workshops Ability to communicate complex topics to an audience with various levels of functional knowledge Ability to work across multiple functions, fields, cultures, geographies in a highly collaborative and engaging fashion Strong track record of building and maintaining effective customer relationships A self-starter who thrives in a high growth, fast-paced software company Ability to travel as required when the situation permits (less than 50% typical) Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-LR1
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